Service companies warn consumers of scam artists

SAN ANTONIO - A home security company and CPS Energy are warning people to beware of scam artists. Warnings and alerts have been posted on the streets and the web.

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Companies like ADT and CPS are always trying to stay ahead of scammers.

"What we don't want people to do is pay their hard earned money to somebody that is basically just robbing them," said CPS spokesman Albert Cantu.

CPS Energy reports 140 cases of fraud in 2013. This year they've had 400.

"If you get a call from somebody claiming to be from CPS Energy and says that you got to pay for your smart meter or for us to switch it out or put down a deposit, you got to know that that's a scam," Cantu said.

Cantu says scam artists use fear tactics and make threats to put pressure on the consumer.

"CPS Energy will never call our customers up threatening to disconnect their services. We are never going to ask you for any of your personal banking information or personal information," said Cantu.

ADT is warning customers about deceptive door knockers.

KSAT Crime Analyst Eddie Gonzales said consumers should never rush to make a decision.

"If it sounds too good to be true, that's almost with anything in life, you need to look further into it. Don't be in a hurry to sign any documents or give them a credit card number," said Gonzales.

Consumers are urged to use common sense. Ask for ID and always verify information with the service company they are planning on using.


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