It is our mission to send a clean, respectful, licensed and competent plumber in the timeliest manner. AAA AUGER ensures that all Service Technicians have properly fulfilled the requirements of the respective State in which they are providing service and remain in good standing. All licensed technicians are required to annually attend continuing education courses. The continuing education classes detail any changes in workmanship standards geared to improve the safety and welfare of our customers.

Commonly Asked Questions

Question: What causes my hot water to smell like rotten eggs? My cold water doesn't smell, what is the solution for this problem?

Answer:

The most common cause of "smelly water" is a non-toxic sulfate reducing bacteria, scientifically termed Divibrio Sulfurcans. This bacteria often enters the water system through construction or a break in ground piping. The bacteria creates the energy it needs to survive by converting sulfate (SO4) to hydrogen sulfide (H2S) gas you smell in the water. Hydrogen sulfide gas is distinctive because of its rotten egg-like stench. Its presence can severely affect the taste as well as the odor of the water.

The simplest treatment available is the shock-chlorination of the system. This is a surface treatment, and often requires repeated trials in heavily infected systems. The chlorination of a system requires that you follow each step explicitly to avoid an un-treated portion of the piping system from reinfecting another part. Longer lasting solutions include chlorination or aeration of the water supply.flushing mechanism. It is very important to stop the leak. Stop the leak and stop the expensive water bill from hitting you every month.

Question: What is the difference between hard water and soft water?

Answer:

Parts of the U.S. have what is commonly referred to as "hard water," and people who live in these areas battle the problems that hard water creates. The most common defense against hard water, which is a nuisance but not a health hazard, is to install a home water softener. Water softening involves exchanging calcium and magnesium minerals present in the water – which cause the hardness – with sodium. As the water softener processes gallon after gallon of hard water on a daily basis, the treatment capability of the softener becomes depleted and must be recharged or regenerated.