BANDERA COUNTY, Texas -- With water restrictions in place, some residents in Bandera County said they were already dealing with a major water shortage.

Some residents of the Bandera River Ranch subdivision have been without water for nearly a week, while others have only trickle.

They told the Night Team's Tim Gerber that their water woes aren't being caused by a lack of rain.

"Try taking a shower -- there's no water. You can't wash dishes; you can't wash clothes," said one Bandera County resident.

The woman said she has been living without water for five days. She said she wants to remain anonymous because she fears talking could get her in trouble with the water company.

"I'm beyond frustrated. I pay $100 a month for my water bill, and we have no water," she said.

She said the trouble started last Friday when information posted by the water company blamed a pump that burned out two weeks ago for the lack of water.

They said they've been trucking in water, but it's not enough to meet demand, prompting restrictions.

"We've been having to haul water in, borrow water, to be able to flush commodes, it's been a real inconvenience," a representative for the water company said.

Residents, however, said the pump burning out is another excuse the water company uses to cover up an overloaded system.

"My understanding is it's caused by a lack of infrastructure," resident Cindy Masurek said.

Even though their rates have nearly doubled since last year to pay for improvements, Masurek said they haven't seen any.

"We'll go weeks or days with, 'Oh, there's a leak in the pump,' and it just never gets fixed. It doesn't get fixed adequately," Masurek said.

The owner of the water company is reportedly out of the country and unavailable to comment, Gerber reported.

Some company employees are in the area doing work on a tank to improve the situation, but none of them said what work is being completed.

The water began to flow better Thursday evening, one resident said the water that does come out is typically rusty and has to be boiled for consumption.

"I hope it improves. It's gotta improve because you can't live without water," the woman said.