State agencies regulate dozens of businesses and the Texas Department of Licensing and Regulation has perhaps the most bizarre assortment of professionals under its authority. The TDLR regulates everyone from court interpreters to water well pump installers to people involved in the combative sports industry.
In fact, the TDLR's website allows consumers to file complaints about any of 31 different professions. Licensees are required to follow certain rules as they conduct their business and people performing certain skilled trades are required to be licensed in the state of Texas. Electricians and HVAC (heating and air conditioning) technicians are some of the most visible licensees and the KSAT 12 Defenders have in the past been allowed access to TDLR's undercover investigations into these professionals. But you might not know that the TDLR also regulates cosmetologists in Texas. The people who cut your hair or do your nails or wax your brows must be licensed by the state to perform those functions and their current license must be displayed on the wall of the salon. The reason is simply health and safety: if dirty salons are allowed to operate, the health of those who receive services there may be in danger. Customers are urged to look closely at sanitary conditions in salons and make sure that scissors and clippers are clean, other utensils are properly disinfected and the salon is overall clean and orderly. Trust your gut is some advice from the TDLR: if you get a bad feeling about a salon, leave. You can also report suspected violations by calling the TDLR at (800) 803-9202. Here are some links to stories the Defenders have done regarding the TDLR and how it monitors cosmetologists in Texas:
If you have a situation you want the Defenders to investigate, email The Defenders or call us at 210-351-1212.