The Black Forest fire northeast of Colorado Springs has burned more than 15,000 acres and destroyed hundreds of homes.
USAA representatives are there providing services to members as well as employees affected.
"We've got a large member concentration in Colorado Springs because it's a large military community," said Nicole Alley, a USAA spokesperson. "We've also got a lot of employees in the area. We have more than 1,400 employees who work out of our regional office in Colorado Springs and some of those employees have also been evacuated."
Alley and the rest of the response team were situated nearly 20 miles from the fire which, as of Thursday afternoon, remained at zero percent contained.
"Right now, we can't get in and start adjusting the losses but what we're hearing, anything ranging from smoke damage to total losses," said Alley.
The evacuation zone encompasses close to 93,000 square feet, affecting 38,000 residents and 13,000 homes.
So far, 360 homes have been lost.
High temperatures and wind gusts of up to 30 MPH are expected on Friday making fire crews' jobs more difficult.