Firefighters battling a fire in the 11100 block of Bethany Way Monday morning faced extra hurdles in the form of a narrow dirt road, distant water supply and downed power lines.
The mobile home, located in an especially rural section of Schertz, was destroyed.
A man and woman who lived there said they had stepped out for about 30 minutes and returned home to find their home on fire.
Their pets — an assortment of dogs and cats — managed to get out on their own safely, according to the residents.
Most of their other belongings, though, were destroyed by the fire.
Rachel De La Rosa, whose home is directly behind theirs, noticed the fire around 9 a.m. and called 911.
"I saw all the smoke and I saw the windows cracking,” she said. “I thought the people were in there but, no, thank God they weren't."
Lt. Chris Deady, with the Schertz Fire Department, said the fire seemed to have a bit of a head start by the time anyone noticed.
"When we got the call from our station, we could see the smoke already,” Deady said, “so we're not sure how long it was burning."
Deady said a narrow dirt road and distant water supply only added to the delay.
Firefighters had to leave some of their trucks out on Schaefer Road and use an extra long hose in order to tap into the nearest hydrant, he said.
"We had to lay about 1,400 to 1,500 feet of five-inch hose from Schaefer Road,” Deady said. “That cost us some time fighting the fire.”
To make matters even worse, the fire burned through power lines, separating them from the home.
Live electric wires landed on the homeowner’s pickup in the driveway, creating an additional hazard for firefighters.
However, no one was injured.
Deady said investigators with the Bexar County Fire Marshal’s office will be looking into the cause of the fire.