An 83-year-old woman and an 82-year-old man died after a fire broke out at their North Side home late Monday night, San Antonio fire chief Charles Hood said.
Several fire crews responded to the deadly fire around 11:40 p.m. at the home in the 2000 block of Basse Road.
Firefighters reported heavy smoke and flames coming from the home upon their arrival. SAFD officials said firefighters received word the couple was inside and attempted to get them out, but the flames became too intense and they were unable to locate the victims.
"It's frustrating for firefighters because ... we try to get there as fast as we can. We try to go in and make the rescues if someone is savable," said Hood. "You go into a fire, and the human body cannot take that much heat and smoke, and so we have to understand that and be able to pull out. That's kind of what happened last night, unfortunately."
A granddaughter of the couple who lives next door said her children heard a popping sound before the home became engulfed in flames. The granddaughter said she tried to get her grandparents out, but could not reach them because there was too much smoke, and she couldn't open the door far enough.
Firefighters found the elderly couple in a hallway outside their bedroom, SAFD officials said. Their names have not been released.
Arson investigators ruled the fire accidental and said an electrical problem caused the flames.
Damage was estimated at $60,000.