WASHINGTON – WATCH LIVE: Airline executives are in Washington to face questioning regarding recent customer service blunders.
Here's a list of those expected to testify:
- Mr. Oscar Munoz, CEO of United Airlines;
- Mr. Scott Kirby, President, United Airlines
- Ms. Kerry Philipovitch, SVP of Customer Experience American Airlines
- Mr. Joseph Sprague, Senior Vice President of External Relations Alaska Airlines
- Mr. Bob Jordan, Executive Vice President and Chief Commercial Officer Southwest Airlines
- Mr. William J. McGee, Aviation Consultant Consumers Union