WATCH LIVE: Airline executives face questioning over customer service blunders

Oscar Munoz, CEO of United Airlines expected to testify among others

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WASHINGTON – WATCH LIVE: Airline executives are in Washington to face questioning regarding recent customer service blunders.

Here's a list of those expected to testify: 

  • Mr. Oscar Munoz, CEO of United Airlines;
  • Mr. Scott Kirby, President, United Airlines
  • Ms. Kerry Philipovitch, SVP of Customer Experience American Airlines
  • Mr. Joseph Sprague, Senior Vice President of External Relations Alaska Airlines
  • Mr. Bob Jordan, Executive Vice President and Chief Commercial Officer Southwest Airlines
  • Mr. William J. McGee, Aviation Consultant Consumers Union