52ºF

CPS Energy working to restore power after snowfall on Thursday night

101 outages are currently affecting more than 2,800 customers

SAN ANTONIO – Several thousand CPS Energy customers are still without power in San Antonio following Thursday night's snowfall. 
      
The winter wonderland brought joy to almost everyone but also came with its challenges.       
 
"We had snow building up on top of these trees. They get very top heavy and they eventually come down. (They) either snap, break (or) fall through our lines or they come in to contact with our transformers," said Albert Cantu, CPS spokesman.
 
As of 3:30 p.m. Friday, CPS Energy reported that there are 101 outages affecting 2,886 customers. The number is down from a high of nearly 90,000 customers around 10 p.m. Thursday. 

RELATED: CPS Energy offers power outage tips

RELATED: ‘Black ice,' freeze warning issued for San Antonio, surrounding areas

"The primary lines are going to be the first things, and then after that, we are going to look for the circuits that have the largest number of customers. So if we have a circuit that has 10,000 customers and another circuit that has 3,000 customers, we’re going to get to the 10,000 customers first," Cantu said.

CPS Energy said customers can stay informed by viewing the latest outage information on CPS Energy's outage map and receive updates through both Facebook and Twitter.

If you'd like to report an outage or view a near-real-time map of affected areas, call 210-353-4357 or visit cpsenergy.com and click on “Outage Center.”


About the Authors: