CPS Energy officials discussed their winter readiness efforts on Monday morning as cooler temperatures crept into the San Antonio area.

If you would like to learn how to save on your energy bill and provide feedback about the services it provides, CPS Energy is hosting an open house this week.

Residents can sound off on CPS Energy’s proposed rate increase during a tele town hall from 7-8 p.m. Thursday.

Internal CPS Energy documents obtained by the KSAT 12 Defenders show that customer anger and confusion over winter storm bill credits persisted months after the credits were issued last year.