Airlines offering waivers for travelers affected by Imelda

HOUSTON – Many travelers have been affected by Tropical Depression Imelda as it moves through Southeast Texas.

Multiple airlines are trying to accommodate those travelers whose plans have been affected by the storm, according to KSAT's sister website, Click2Houston.com. 

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Southwest Airlines

Southwest Airlines issued a travel advisory which said its flights could be delayed, diverted or canceled due to the rain from Tuesday through Thursday. 

According to the advisory, any person who had a ticket to, from or through Houston for Tuesday, Wednesday or Thursday can choose to rebook their ticket or travel standby within 14 days of the original travel date without any additional charge.

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Any rebooked or standby flights must be between the original cities booked for the original ticket.

People who booked via Southwest.com or the app can reschedule online or through the app.

Anyone who did not book through the website or app will have to speak with a customer representative to rebook their flight. 

For specific phone numbers for domestic and international customer representatives, go to Southwest.com.

JetBlue Airlines

JetBlue Airlines is also issuing travel waivers for people scheduled to travel to or from Houston Wednesday and Thursday. 

According to the travel advisory, the airline will “waive change/cancel fees and fare differences” for people traveling on those dates.

People can rebook their flights through Sunday on Jetblue.com under the “manage flights” section, or they can contact the airline “prior to the departure of the originally scheduled flight.”

Anyone with a canceled flight can opt for a refund to the original form of payment, according to the website.

The original tickets must have been booked for travel on or before Tuesday.

Delta Airlines

The airline is giving travelers a chance to reschedule or cancel flights to or from Houston planned for Tuesday through Thursday.

According to the website, Delta is offering travelers the option of keeping their original flight, changing to a different flight or canceling their tickets and using the value toward a different flight. 

Those who choose to reschedule their flight will not be charged a fee. However, a difference in fare may apply if changes are made to the originally ticketed cities or the rescheduled tickets do not meet the guidelines, according to the website.

For more information, visit Delta.com.

United Airlines

The airline is offering travelers the chance to reschedule any Houston flights scheduled for departure between Tuesday and Thursday.

According to the website, the "change fee and any difference in fare will be waived for new United flights departing on or before Sept. 22, 2019."

The original ticket must have been purchased on or before Monday.

The new ticket must be in between the originally ticketed cities. 

For more information visit United.com.


About the Author

Daniela Sternitzky-Di Napoli has been a digital news editor at KPRC 2 since 2018. She is a published poet and has background in creative writing and journalism. Daniela has covered events like Hurricane Harvey and the Astros World Series win. In her spare time, Daniela is an avid reader and loves to spend time with her two miniature dachshunds.

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