SAN ANTONIO – Just two weeks after they hit the market with fanfare, all Samsung Galaxy Note 7 phones have been recalled. The South Korean company issued the recall after 35 reports of battery fires or explosions.
Samsung is recalling 2.5 million devices. One million of them have already been sold to consumers. The company said it will replace affected phones in the coming weeks.
For people who are uncomfortable waiting for the replacement, major U.S. carriers are offering some options.
Verizon Wireless issued a statement saying its customers can return the Note 7 through Sept. 30 and the company will waive the restocking fee. Customers can get a refund or exchange the phone.
T-Mobile said it will also issue refunds, including refunds for accessories that were purchased with the phone. Restocking fees will be waived.
Sprint customers can return the Note 7 to the store, and Sprint will provide a similar device to use until Samsung makes replacements available.
AT&T said it is still determining the exchange process.
More information on Samsung recall process: