Texas Attorney General Ken Paxton is investigating StubHub over widespread reports that the ticket resale platform is canceling or failing to deliver FIFA World Cup tickets that fans have already paid for, according to a news release.
After weeks of complaints from frustrated fans, StubHub is being sued by customers who say the ticket reseller’s inability to fulfill orders crushed their dreams of going to World Cup.
The World Cup has been delivering thrills on the pitch, but fans have flooded social media with complaints about tickets that never arrived, orders canceled at the last minute and hours spent trying to sort out problems between FIFA’s ticketing system and outside resale platforms.
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The ticket resale company StubHub is defending its pricing practices from a lawsuit filed by the attorney general for Washington, D.