65ºF

Consumer Reports: Inside Kidde’s handling of massive fire extinguisher recall

Feds fine company $12 million

SAN ANTONIO – It was one of the biggest recalls in government history: Millions of Kidde fire extinguishers were recalled in 2017 due to serious defects.

Now a Consumer Reports investigation reveals new findings about how Kidde, a brand name synonymous with fire safety, allegedly failed to report information about problems with its fire extinguishers, putting consumers at risk for years.

“We sifted through years of lawsuits and public reported complaints and found allegations that Kidde knew of the problems with its fire extinguishers years before it finally issued a recall in 2015 and again in 2017,” said Consumer Reports’ Ryan Felton.

A judge recently ordered the company to pay a $12 million fine as part of a consent decree settling allegations by the Department of Justice that the company knowingly misled the government about the extent and scope of the problems with some of its products.

However, Kidde did not admit that it violated federal law as part of the settlement.

“Kidde is committed to ensuring our products are safe and dependable, especially those related to life safety such as fire extinguishers,” a Kidde spokesperson said.

Consumer Reports also found reports on the Consumer Product Safety Commission’s website from consumers saying Kidde bungled the recall, in some cases replacing a recalled fire extinguisher with another recalled model.

Among the reasons for the recall problems, Kidde says it learned some of the replacement units were “damaged in transit,” adding that the company has since taken steps to provide working extinguishers to customers who received damaged devices.

So, what can you do to make sure your fire extinguisher will work when you need it? First, make sure it hasn’t been recalled. Head online to saferproducts.gov to check the model number. If you have a recalled Kidde fire extinguisher, contact the company to replace it as soon as possible.

Check the manufacturing date. If your fire extinguisher is older than 12 years, replace it. Experts also say you should store a fire extinguisher in areas where a fire is most likely to occur, like the kitchen and garage.

Also, regularly check the dial on the pressure gauge; it should always be within the green zone. And while you’re at it, check the manufacture date on your extinguisher. If yours older than 12 years, replace it.

If your extinguisher comes with a warranty card, fill it out so you can be notified if there’s a recall and ensure that you ad your family knows how to use it in an emergency.

Related: RECALL ROUNDUP: Pet food recalled after 28 dogs die of suspected poisoning


About the Author: