LONDON – You may want to keep your voice down while in the throes of passion in bed.
A new report says Amazon employees listen to people having sex through users' Alexa devices.
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The Sun claims the sounds made during sex are among those that can trigger an Alexa to begin recording. Amazon workers then listen to those lovemaking sessions as part of their daily responsibilities to monitor the system.
According to the report, an English-speaking group of Amazon employees in Romania admit to listening to "thousands of Alexa recordings," including fights, private discussions and sex.
“We were told to focus on Alexa commands but it was impossible not to hear other things going on.” said a former Amazon analyst.
“Amazon told us every one we were listening to had consented so I never felt like I was spying."
An Amazon spokesperson released the following statement to KSAT:
“We take the security and privacy of our customers’ information seriously. We label a fraction of one percent (0.2%) of customer interactions in order to improve the customer experience. For example, this information helps us train our speech recognition and natural language understanding systems, so Alexa can better understand your requests, and ensure the service works well for everyone. We have strict technical and operational safeguards in place to protect customer privacy, and have a zero tolerance policy for the abuse of our system. Data associates do not receive information that can identify customers, access to internal tools is highly controlled, and customers can delete voice recordings associated with their account at any time.”