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The secrets of car warranties

SAN ANTONIO – It's a frustrating experience -- having to pay to get your car fixed just after the warranty expires. 

But according to Consumer Reports, you may be able to get some fixes done for free.

Unadvertised service programs can cover things like paint cracks on some cars, even if the vehicle is out of warranty.

"Manufacturers often call these programs service actions or customer satisfaction campaigns, but consumers think of them as secret or hidden warranties," said Consumer Reports' Margot Gilman.

For example, with 2006-2011 Honda Civics, if the paint is cracking, Honda has extended the paint warranty to seven years with no mileage limit.

In the GMC Envoy and many 2005-2007 GM SUVs, a faulty sensor can mean the fuel gage is inaccurate.

"If you know about the hidden warranty, GM will actually replace the sensor for free or reimburse you if you've already paid for the repair," said Gilman.

Owners of 2008-2010 Chrysler minivans noticing premature wear on the front wheel bearings can get dealers to replace them for free during the first five years or 90,000 miles. 

You should get a letter from the manufacturer if it's making these offers, but if you bought your car used, that may not happen.

To find out if your car fix should be free, contact a dealership and ask about any service campaigns to fix your problem.


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