More than 4,000 San Antonio residents have taken part in the city’s Ready to Work program, which helps adults train for higher-paying careers. But for many, one big barrier has been getting the training while also caring for their children.

San Antonio is facing a shortage of heating, ventilation, and air conditioning (HVAC) workers, the people relied on when air conditioners need to be fixed.

Information recently uncovered by KSAT about the head of the City of San Antonio’s high-profile job training program is raising questions about the city’s vetting and hiring process. And, so far, top city officials aren’t agreeing to answer those questions on camera.

The City of San Antonio’s highly-touted workforce training program got a slower start than anticipated in its first year.