CPS Energy upgrades to impact all customer payment options Security, performance upgrades to take 4 days No description found
SAN ANTONIO – If your CPS Energy bill is due, you might want to pay it now.
Starting Thursday at 8 p.m., all payment options for the city utility will be unavailable for customers.
During the shutdown and outage, CPS will be upgrading its systems to improve security and performance.
The closures will last until Tuesday at 7 a.m.
During the closure:
All customer walk-in centers and call center will be closed
Manage My Account will not be available
Pay locations (H-E-B, kiosks, Chase, Western Union, etc.) will not be available
Electric and gas emergencies can still be reported
Customer Engineering and Agency Partner portals will not be available
The utility is encouraging customers to pay their bills before the upgrade.
Should anyone experience at electric or gas closure, they can call 210-353-4357.
--------------------------------------------------------
Don't miss a thing. Get email alerts from KSAT12 today. Get alerted to news events as they happen or sign up for a scheduled news headline email that is delivered right to your inbox. Breaking news, severe weather, daily forecasts, entertainment news, all of the day’s important events to keep you up to date wherever you are.Sign up today. It's Free.
Copyright 2017 by KSAT - All rights reserved.
From Hill Country flooding to Bexar County wildfires, here are the Top 5 weather events of 2025 ▶ 2:16
From Hill Country flooding to Bexar County wildfires, here are the Top 5 weather events of 2025
US Army veteran from Texas credits wilderness therapy for helping adjust to civilian life ▶ 0:55
US Army veteran from Texas credits wilderness therapy for helping adjust to civilian life
Pope Leo’s first Christmas brings a powerful message ▶ 1:16
Pope Leo’s first Christmas brings a powerful message
Erica Hernandez talked to Fluffy about his special relationship with San Antonio. ▶ 1:39
Erica Hernandez talked to Fluffy about his special relationship with San Antonio.
FBI warns of ‘modern-day terrorism’ as Texas-born extremist group targets youth online ▶ 1:41
FBI warns of ‘modern-day terrorism’ as Texas-born extremist group targets youth online
Kerrville landowner plans monument to honor volunteers who aided during deadly July 4 floods ▶ 1:48
Kerrville landowner plans monument to honor volunteers who aided during deadly July 4 floods
Bystander rescues woman trapped after plane crash in Galveston ▶ 0:51
Bystander rescues woman trapped after plane crash in Galveston
Here's where letters to Santa go every Christmas ▶ 1:36
Here's where letters to Santa go every Christmas
TxDOT begins construction on multi-year US Highway 90 expansion project ▶ 1:21
TxDOT begins construction on multi-year US Highway 90 expansion project
Bexar County's Military and Veteran Services Department director placed on leave ▶ 1:30
Bexar County's Military and Veteran Services Department director placed on leave
Caught on camera: Shootout between man, BCSO deputies leaves neighborhood shocked ▶ 1:57
Caught on camera: Shootout between man, BCSO deputies leaves neighborhood shocked
San Antonio police urge reporting of minor porch thefts ▶ 1:18
San Antonio police urge reporting of minor porch thefts
Shoplifter charged with attempted murder after pointing gun at officer ▶ 1:04
Shoplifter charged with attempted murder after pointing gun at officer
Woman becomes first wheelchair user to travel to space ▶ 0:45
Woman becomes first wheelchair user to travel to space
Gibson Costume Shop, a 100-year-old San Antonio staple, to begin liquidation sales in January ▶ 1:06
Gibson Costume Shop, a 100-year-old San Antonio staple, to begin liquidation sales in January
2 deputies fatally shoot man after he fires at them during domestic disturbance call, BCSO says ▶ 0:58
2 deputies fatally shoot man after he fires at them during domestic disturbance call, BCSO says
What parents can do to help children stay safe online ▶ 0:56
What parents can do to help children stay safe online
Any dog can be ‘dangerous’ 🐾 ▶ 0:57
Any dog can be ‘dangerous’ 🐾
What to know about holiday travel as AAA projects new record ▶ 0:53
What to know about holiday travel as AAA projects new record
Steele High School student conductor reimagines 'Joy to the World' ▶ 1:51
Steele High School student conductor reimagines 'Joy to the World'
Service members traveling through San Antonio International for the holidays ▶ 1:08
Service members traveling through San Antonio International for the holidays
Salvation Army helps thousands of San Antonio children through Angel Tree program ▶ 0:56
Salvation Army helps thousands of San Antonio children through Angel Tree program
Scams targeting San Antonio seniors on the rise, SAPD says ▶ 0:50
Scams targeting San Antonio seniors on the rise, SAPD says
West Side neighbors rally to replace stolen Christmas tree ▶ 1:52
West Side neighbors rally to replace stolen Christmas tree
Outgoing North East ISD superintendent discusses timing of departure, district’s challenges ahead ▶ 1:14
Outgoing North East ISD superintendent discusses timing of departure, district’s challenges ahead
Previous photo Next photo