CASTLE HILLS, Texas – The first of many frantic 911 calls came in just after 6 a.m. on Dec. 28, 2014. But the emotional struggle, city leaders admit, is one they weren't ready for- especially after the flames were put out. "Seeing canes and crutches and wheelchairs abandoned in the hallways,” recalls Gerald Riedel, Castle Hills Fire Chief. What city leaders say they do know is that Castle Hills was tested and scathed, but made stronger. “I don’t ever want this to happen again, but if it does we're ready,” said Diane Pfeil, Castle Hills city manager.

Seventeen people remained hospitalized Tuesday, while city leaders were still trying to reach 37 unaccounted for residents. In 2012, the city adopted building codes requiring sprinkler systems, but Wedgwood was grandfathered in and therefore exempt. Chief investigator Chris Lopez says sprinkler systems are "one of the most vital tools" in fire safety. He advises you make sure you locate and can easily access an emergency exit any time you are inside a high rise building. All residents who have not been in contact with city leaders are asked to call 210-342-2341.