New Braunfels Utilities officials say they plan to make a โone-time adjustmentโ to all customer water bills following winter storm
NEW BRAUNFELS, Texas โ New Braunfels Utilities officials announced Sunday that they plan to make a โone-time adjustmentโ to all customersโ water bills following the winter storm. According to a statement from the utility group, both residential and commercial accounts will be adjusted once to โaid and assistโ customers who may have higher bills due to freeze-related leaks or unusually high usage for faucet dripping in order to prevent property damage. โOur customers have had to endure unthinkable hardships due to this extreme weather event,โ Ian Taylor, NBUโs chief executive officer, said in a statement. โWe understand their concerns and want to do all we can to help our community by easing the impact of their next bill.โAccording to Taylor, the financial impact of the winter storm on New Braunfels area customers has not been โfully calculated,โ but it may be considerable. Related: Before noon, other huge sections of San Antonio will be out of the boil water notice, SAWS CEO says