Boil water notice rescinded for New Braunfels Utilities customers within Riverchase Pressure Zone

Tap water is safe to consume again.

New Braunfels Utilities (KSAT)

NEW BRAUNFELS, TexasUpdate Feb. 3: A boil water notice issued Thursday for some New Braunfels Utilities customers has been rescinded.

NBU said that the necessary corrective actions were taken to restore the water quality and the water is now safe for human consumption without the need for boiling.

The community water station at Gruene United Methodist Church was closed at 11 a.m. on Friday.

Original Story:

New Braunfels Utilities issued a boil water notice on Thursday morning to NBU customers within the Riverchase Pressure Zone.

The water pressure in the area has fallen below 20 psi due to an electrical outage.

NBU officials said they are working to restore the water pressure.

All customers within the affected area should boil their water for two minutes before drinking it, washing their hands, bathing, or brushing their teeth.

“To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice-making should be boiled and cooled prior to use for drinking water or human consumption purposes,” NBU officials said in a press release.

NBU officials will notify customers when the boil water notice has been lifted.

Anyone with questions can contact NBU by phone at 830-608-8971.

Several thousand people in the New Braunfels area are dealing with power outages on Thursday following two days of icy weather.

The City of New Braunfels on Thursday has opened a warming station to help those dealing with power outages due to the wintry weather.

New Braunfels Utilities Opens Water Station for Residents Without Water

NBU has opened a water station for residents impacted by the boil water notice that is in place.

  • Gruene United Methodist Church - Mission and Outreach building, located at 2629 East Common Street in New Braunfels. Residents should enter from Common Street and exit onto Old FM 306.

The water station will be open until 8 p.m. on Thursday and from 8 a.m. to 5 p.m. on Friday or until further notice.

NBU customers can get up to 12 bottles of water per vehicle/household.

Residents can also bring their own containers (up to five gallons) for filling at the water station.

About the Author:

Julie Moreno has worked in local television news for more than 20 years. She came to KSAT as a news producer in 2000. After producing thousands of newscasts, she transitioned to the digital team in 2015. She writes on a wide variety of topics from breaking news to trending stories and manages KSAT’s daily digital content strategy.