Chimney cleaning and repair scammers tend to follow the patterns of those in other home improvement industries:
Luring homeowners via phone solicitations.
Door-to-door sales pitches or ads offering too-good-to-be-true prices.
Preying on fear and lack of knowledge to score quick sales.
Once they get a foot in the door, they may claim costly repairs or products are needed immediately to prevent serious problems like carbon monoxide leaks or chimney fires.
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Angie's List 4 Checkpoints for Chimney Service:
1. Get multiple estimates: As with hiring any contractor, it's best to receive multiple quotes before proceeding with work. The average chimney cleaning and inspection cost around $150 - the price for a video inspection and sweep will be closer to $200. Be wary of upfront prices that seem to be good to be true, and don't let contractors pressure you into snap decisions.
2. Check the contractor's credentials: Certification by the Chimney Institute of America (CSIA) means they have gone through training in fire safety, and adhere to a professional standard of ethics. Also, check to see if your state requires a license for chimney sweeping.
3. Insured and bonded? It's important to check that the company has insurance before you hire. Insurance protects your home and furnishings.
4. Scope out a snapshot: If a contractor recommends expensive repairs, they should be able to provide photo or video images of the problems. Make sure the images are actually of your home and be wary of anyone who pressures you to act immediately.
While it's wise to be wary of fly-by-night companies, it's still important to service your chimney regularly to avoid any hazards.
A nationwide Angie's List poll found:
89 percent of Angie's List respondents have a chimney.
56 percent have never hired a chimney professional.
Angie's List, the nation's premier provider of consumer reviews, asked highly rated chimney contractors why inspections and maintenance are important.
1. Whether your chimney is venting a wood-burning or gas fireplace, wood stove, furnace or water heater, you should have it inspected annually and cleaned as needed.
2. Creosote can build up inside your chimney, creating a fire hazard. Animals can take up residence or debris can accumulate, blocking a flue.
3. A chimney professional can make sure there aren't any problems with the various parts that may comprise your chimney - such as the mortar, flue or cap - many of which can be difficult or impossible to ascertain without special equipment and a trained eye.
4. Have a professional check your chimney before you start lighting fires. Look for discounts on service during the off-season.
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