SAN ANTONIO ā After a year filled with stress, sadness and anxiety, many people are downloading mental health apps for support. But Consumer Reports found some virtual platforms may not be as private as you think.
Mental health apps offer a range of options, from guided meditations to appointments with a licensed therapist. But, mental health apps arenāt always covered by the same medical privacy laws, like HIPAA, that protect the information you share in person with your doctor. And, even when HIPAA rules do apply, they may not cover all of the data the app collects.
āWhat companies tell you about what they do with your data is often pretty vague and confusing and itās usually buried in privacy policies where it can be hard to find,ā said Consumer Reports tech editor Thomas Germain.
Consumer Reports looked at several popular apps and found that many of them sent information to third parties such as Facebook and Google. This kind of data is often used for advertising or business research.
āWe didnāt see these apps sharing details about your condition or what youāre telling your therapist,ā Germain said. āBut, they may be letting other companies know youāre using a mental health app.ā
If youāre concerned about privacy, Consumer Reports says users should know if and where their data is being shared.
āIf youāre using a mental health app, be sure itās clear about who will be administering your care,ā Germain said. āItās worth seeking out licensed mental health professionals and there are plenty of services that will connect you to them.ā
While some apps may be beneficial, there are other ways to receive mental health care or teletherapy. More information can be found in these links: