Phone storage full? Here’s how to free up space

Consumer Reports offers tips to declutter iPhone, Android storage

SAN ANTONIO – It happens just when you’re trying to snap a photo of a special moment. You get an alert saying, “Storage on your phone is full.”

Marisa Malvetti knows the feeling. She loves to take a lot of pictures of her kids.

“I bought a phone with 256 GB of storage because I was constantly running into this issue where I max out my phone storage and couldn’t use the phone anymore,” she said.

There are some quick and easy steps to free up storage on your phone without sacrificing your data. It all starts with a bit of detective work.

“The first thing you need to do is look into your phone and see what’s actually taking up so much space,” said Consumer Reports tech editor Melanie Pinola

To check what’s taking up space on an Android phone, go to:

  • Settings –> battery and device care –> storage

To check what’s taking up space on an iPhone, go to:

  • Settings –> General –> iPhone storage

If your phone is a photo hog, you can offload pictures and videos to cloud-based storage such as iCloud or Google Photos or move them to a computer or external hard drive.

You can also optimize your photos. That means full-resolution pictures are stored on the cloud while smaller versions remain on your phone.

If music is what you’re hoarding, think about streaming instead. You don’t really need to download and store a lot of music on your phone. That goes for podcasts too.

For some people, the issue is memory-heavy apps.

“All of a sudden, I’m running out of space, and it’s because I have these old apps I don’t even use anymore,” said Pinola.

In that case, you can delete old apps or offload them. Offloading gets rid of the apps but keeps the data related to them. So, you can always download them again and pick up where you left off.

And, don’t forget your text messages. All those shared photos, videos and GIFs can take up a lot of space.

iPhone users:

  • Clear out big text attachments by tapping the Settings app –> select General –> select iPhone Storage –> select Review Large Attachments –> tap Edit and select the attachments you want to delete and hit the trash icon.

Android users:

  • Clear out big text attachments by tapping the Files app –> tap Images or Videos –> open the Messages folder –> tap images you want to delete and hit the trash button.

About the Author

Marilyn Moritz is an award-winning journalist dedicated to digging up information that can make people’s lives a little bit better. As KSAT’S 12 On Your Side Consumer reporter, she focuses on exposing scams and dangerous products and helping people save money.

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