Some homeowners wonder if newly installed water meters are responsible for their unusually high water bills.

A vehicle fell into a hole after a water main break on the Northeast Side, according to a spokesperson for San Antonio Water System.

Thousands of gallons of sewage spilled into the San Antonio River on the South Side following a mechanical failure at a San Antonio Water Systems treatment plant.

Hundreds of people woke up to water outages Tuesday morning. The San Antonio Water System says it was because the owners of their apartment complexes have failed to pay their water bills.

A ramp to the main lanes of Interstate 35 at the Loop 410 interchange has reopened following a water main break.

San Antonio has been under stage 2 watering restrictions since April of 2022 but the number of citations issued to customers found to be in violation of the watering rules has quadrupled in recent months.

The San Antonio Fire Department said weak water pressure from nearby fire hydrants complicated firefighting efforts at the Frederick Apartments Sunday night.

San Antonio Water System crews worked overnight to fix a water main break on the city’s Northwest Side.

Many SAWS customers have been sharing their concerns and questions about a fee that appeared on their water bills last month.

The Public Works Department and San Antonio Water System have given conflicting timelines on why a $972,000 road repair project in an east San Antonio neighborhood was interrupted earlier this year to make way for the installation of a new water main.

The San Antonio Water System is dealing with a record-breaking year of water main breaks. The unprecedented year has wait times for repairs taking longer than what customers would like.

A lightning strike caused a grass fire that spread to an oil tank at a site near a SAWS facility Monday night on the South Side, according to officials.

Residents in a Northeast Side neighborhood tell KSAT they were frustrated with a water main break they said took some time to fix.

San Antonio SAWS customers are experiencing more waterline breaks with the high temperatures and historic drought, and crews are taking longer to get their service back up.

The artisan wells that are 130 years old are actually still used to supply downtown San Antonio with drinking water and the historical water wells are in need of repairs.

The moratorium on shutting off water due to lack of payment is coming to an end in San Antonio in just a few months.

The melted ice and snow on the roadways allowed for easier transit for people to fill their containers with water after being days without water due to frozen or burst water pipes. SAWS employees at some locations helped customers affected by the winter weather pump water. Customers for SAWS are required to bring their own 5-gallon bucket or water jug in order to receive a maximum of 5-gallons of water each day. Take care of turning it off right away.”Beginning Saturday, all water distribution pump stations will open at 8 a.m. and wrap up services at 6 p.m..Customers at the Seale, Mission and Seaworld locations must pump their own water. Check below for the water distribution site closest to you:

Why is this being called a “voluntary” boil recommendation and not a Boil Water Notice? Suggestions for different types of water use:Preparing and cooking foodWash all fruits and vegetables with boiled water that has cooled or with bottled water. Use boiled water when preparing drinks, such as coffee, tea, and lemonadeWash food preparation surfaces with boiled water. If I have low water pressure or no water, should I turn the water off at the meter to avoid problems when the water pressure is restored? When the water is restored, it will be pushed out at your normal water pressure rate.

SAN ANTONIO – Snow started to fall in San Antonio on Sunday and while much of Texas may have looked like a winter wonderland, it soon turned into a nightmare for many residents who lost power and water. For some people without water, the problem may be frozen pipes but for others, the issue may come from SAWS. A viral post on social media falsely claimed that SAWS is turning off residents’ water, but that is not true. Ad‼️First, let us correct a rumor: SAWS is NOT going to shut water off to the city. AdLopez said her family’s electricity and water had been off for more than 12 hours in the last two days.

SAN ANTONIO – Although the snow has come and gone, wintry conditions in the San Antonio region are continuing to pose unforeseen dangers as temperatures remain below-freezing. The San Antonio Water System is already responding to several calls and some are getting booted off of the queue due to the call volume, SAWS officials said. The water issues are likely due to electricity affecting water pumps or frozen pipes, according to Hayden. “What we are seeing in San Antonio is the intermittent electrical supply, in that our pumps can’t work without power. Watch: SAWS gives tips for frozen pipes during winter stormStay InformedAs always, Your Weather Authority team will keep you updated.

TEXAS – As Texas officials work to clean Lake Jackson’s water system after it was contaminated by a deadly brain-eating amoeba, San Antonio Water System Officials assured customers that San Antonio’s water is safe to drink. “Rest assured, SAWS water is safe to use and drink," said Anne Hayden, SAWS Communications Manager. Hayden said 7,000 water tests are performed each year on San Antonio’s water. Crews will also thoroughly inspect the water system to see if unfiltered water is making its way into the water system. The latest information on San Antonio’s water quality can be found here.

SAN ANTONIO – Now that toilet paper is hard to find during the pandemic, more people are turning to alternative options. She said toilet paper dissolves in sewage pipes but tissues, paper towels, and wipes do not. Full Screen 1 / 7 This is what happens to wipes after flushing them down the toilet. “What happens with the wipes is, it gets caught on a rough part of the pipe, or on a branch, and then other wipes start catching on it. So throwing wipes in a bathroom trash can isn’t just to keep your home safe from leaks.