The 311 call center is staffed seven days a week to route non-emergency requests to the appropriate department.

The City of San Antonio has unveiled a new and improved version of its 311SA Mobile App.

The City of San Antonio celebrated its non-emergency information call center with “311 Day” on Saturday.

This week is customer service week and in San Antonio, 311 basically works as the city’s customer service. The 311 call center averages more than 2,300 calls a day.

When the pests at a vacant house on Quintana Road became so bad that they began to invade her mother’s home next door, Mary Losleben had to pay more than $300 for rodent control.