San Antonio Police Department launches new text tip line

SAPD embracing social media, new technology

The San Antonio Police Department has launched a new program, in hopes of better solving crime.

The 411 program, which launched a few months ago, allows anyone with a smartphone to text an anonymous tip to police, without being tracked or identified.

"It's a program that allows anyone, any citizen, any person out there to send in an anonymous tip to the police department," said San Antonio Police Chief William McManus. "They investigate it, they follow up, they give feedback if need be, they'll ask questions if need be, and so it's a two way communication if it has to be."

Citizens are encouraged to text their tips to the number "411" and will be able to have an interactive conversation with police. The program started with only a few tips a week, and has now expanded to dozens.

"In today's world, with social media, it's just so easy to pull out your phone, send a text, and not have to be bothered with it again," McManus said.

McManus said aside from the 411 texting program, the public can still call the police hotline at (210) 224-STOP to send in anonymous tips.

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