SAN ANTONIO – San Antonio arson investigators have spent hours carefully combing through what remains of a Northwest Side apartment complex.
An entire building at the Residences at Medical apartments were destroyed by the fire, which broke out shortly after 12 a.m. Monday.
Eight families who lived in the complex, located in the 2500 block of Babcock, were displaced.
One man who spoke off-camera to KSAT12 said he woke up to the smell of smoke, then noticed fire on a neighbor’s patio.
He and others in the building say they never heard any smoke alarms or smoke detectors go off.
Somehow everyone in the building made it out safely, according to firefighters.
They say the fire appeared to start on the ground floor then spread into the attic, affecting all eight units in the building.
Although arson investigators had not located the exact cause of the fire by late Monday morning, one fire investigator stopped short of calling it suspicious.
He said he could “not rule out human involvement.”
Some of the displaced residents said they were left with nowhere to go after losing their homes.
People could be seen sitting on the curb and sleeping in their cars in the parking lot during the early morning hours.
Several residents said they were not offered any accommodations by the apartment’s management team nor the American Red Cross.
An on-site manager refused to answer any questions, instead referring KSAT12 to the apartment’s corporate office in Austin.
Email and voicemail messages left there were not returned right away.
A spokesman for SAFD, Woody Woodward, said firefighters did call for the American Red Cross to help the families.
However, he said he never saw volunteers show up during the time he was there.
KSAT12 also has reached out to the American Red Cross for comment, but the agency has yet to respond.