Final paycheck for Paula Gold-Williams topped $1 million, CPS Energy records show
A majority of that money, more than $751,000, came in the form of a “restoration payment.” An attorney representing the utility described the payment late Tuesday as a distribution of benefits from a non-qualified retirement plan that is taxable when earned.
CPS Energy lays out case for double-digit rate increase
The utility has not increased its rates for about eight years, but speaking with media members on Monday, CEO Paula Gold-Williams listed off issues like unpaid bills, investment in infrastructure, and $1 billion in bills related to the February Freeze, as helping to drive the likely rate increase.
CPS Energy employees paid hundreds of thousands despite not showing up for work due to call-in blunders
Before Fred Bonewell was promoted in June to be CPS Energy’s new chief operating officer, his signature appeared on a March 2017 agreement that laid out the working conditions for the utility’s wage-scale employees.
CPS Energy seeks to block release of complaints against president, CEO Paula Gold-Williams
Attorneys hired by CPS Energy have attempted to block the release of complaints filed against President & CEO Paula Gold-Williams by members of the utility’s senior legal team, claiming their contents are confidential and should remain out of public view.
Complaints against embattled Gold-Williams preceded senior legal team’s exodus from CPS Energy
CPS Energy’s senior legal team lodged internal complaints against its President and CEO Paula Gold-Williams in the weeks before the attorneys resigned from the utility, internal records obtained this week by the KSAT 12 Defenders confirm.
CPS Energy weather bills ‘seriously past due’ two weeks before deadly winter storm, records show
Two weeks before a deadly winter storm hit San Antonio, killing a still untold number of people, CPS Energy had become ‘seriously past due’ on bills for its customized weather platform, records obtained by the KSAT 12 Defenders confirm.
After spending hundreds of thousands on weather platform, CPS Energy entrusted college student to forecast with it
CPS Energy, the nation’s largest municipally owned utility company, gets its weather forecasts from a college student who has not been compensated more than $716 in a single week, invoices obtained by the KSAT 12 Defenders show.
As customers suffered in the cold, Gold-Williams and other CPS Energy leaders drafted letter in support of management
During the third day of February’s bitter freeze, as hundreds of thousands of CPS Energy customers tried to survive without power, President and CEO Paula Gold-Williams and other senior leaders of the utility drafted a letter of support for her and management, according to internal emails obtained by the KSAT 12 Defenders.
‘Caught flat-footed’: Energy experts, lawsuits claim CPS has itself to blame for $700 million in natural gas bills
As CPS Energy continues to file lawsuits against entities it claims contributed to massive natural gas bills it racked up during February’s winter storm, energy experts and officials from some the companies targeted by the suits say the utility’s poor risk management is to blame.
CPS Energy sues ERCOT over exorbitant energy prices during Texas winter storm
SAN ANTONIO – CPS Energy on Friday sued the Electric Reliability Council of Texas after an independent monitor for the Public Utility Commission reported the grid managers overcharged power companies during the winter storm. In the lawsuit, CPS Energy accused ERCOT of not paying what it owes to the San Antonio utility. “ERCOT has short paid approximately $2.5 billion to the market participants, and at least $18 million is owed to CPS Energy for the Winter Storm Event,” according to the court filing. “CPS Energy is taking this action to defend its customers. Price charts for the natural gas spot market show natural gas increased nearly two-fold Feb. 11, before spiking Feb. 17.
February CPS Energy bills out soon; excessive costs from winter storms not included
SAN ANTONIO – CPS Energy customers are not expected to see huge additional fuel or purchased power charges from the winter storm when the February 2021 bills are released beginning Monday, the utility said Friday. “CPS Energy is currently assessing the validity of the additional fuel and purchased power costs from the winter storm and is currently not passing them through to customers,” a news release said. Gold-Williams said CPS would pursue regulatory assistance and help from elected officials to avoid customers shouldering that load. The utility said a team of energy advisors is ready to work with customers to discuss their bills and to help with payment arrangements. “While we must and will pay all justified and legitimate business costs, our CPS Energy team will continue to fight to maintain our commitment to affordability.”AutoPay was reinstated on Feb. 26.
CPS Energy sued by San Antonio man for wife’s death during winter storm
SAN ANTONIO – A lawsuit filed in Bexar County district court this week accuses CPS Energy of causing a San Antonio woman’s death after power to her home went out during a prolonged winter storm last month. A CPS Energy spokesman, John Moreno, issued a brief statement about the lawsuit. “CPS Energy doesn’t comment on active litigation, however, we will handle as appropriate through the legal process,” Moreno said. The wrongful death suit also accuses CPS Energy of negligence and gross negligence. CPS Energy faces $1 billion bill for winter weather power crisisCPS Energy will withhold winter storm charges while seeking funds to alleviate costs
CPS Energy faces $1 billion bill for winter weather power crisis
SAN ANTONIO – CPS Energy and its customers could be facing a $1 billion bill for February’s weather-related power crisis, though utility officials say they are doing what they can to protect customers. Gold-Williams said CPS would pursue regulatory assistance and help from elected officials to avoid customers shouldering that load. And then we will use every other tool in our toolbox to work to get this cost down,” Gold-Williams said. AdGold-Williams has previously said CPS would look to spread the cost to customers out over 10 years or more. AdTrustees also voted Monday to order an independent review of CPS’s preparedness, communication, and response regarding the power crisis.
Timeline: How the historic winter storm, Texas blackout cold-stunned the San Antonio area
AdThe San Antonio - Bexar County Office of Emergency Management announced all major San Antonio highways and other roads closed. Wintry precipitation from Sunday night resulted in snow for San Antonio and the surrounding area. AdThe San Antonio area saw the final round of wintry weather that dropped up to 5 inches of snow. According to records dating back to 1947, the longest time San Antonio spent below freezing was 70 years ago. Money donated to Let’s Help SA will be distributed to the San Antonio Food Bank, SAMMinistries and Haven for Hope.
Frustrated CPS Energy customers criticize utility’s handling of winter energy crisis
San Antonio – Dozens of irate CPS Energy customers gave the utility’s top brass a piece of their minds during the first CPS Board of Trustees meeting since last week’s controlled outages. At the peak of the utility’s controlled outages strategy, there were about 372,000 customers without power. Among other complaints, they also criticized the utility’s forced outages that left some people without any power for multiple days. The amount CPS pays for fuel is typically rolled into customers’ bills over a 45 to 60-day period. “I do very much understand how customers don’t want to pay anything associated with the storm,” Gold-Williams said during the meeting.
CPS Energy trustees to meet Monday for first time since winter storms
CPS Energy CEO Paula Gold-Williams is scheduled to give a report on the “New Unprecedented Texas/San Antonio Energy Market Event” at the 1 p.m. Monday meeting. AdThe amount CPS pays for fuel is typically rolled into customers’ bills over a 45 to 60-day period, Gold-Williams told reporters on Friday. CPS officials have said that at the peak of the forced outages, which were meant to preserve the larger Texas power grid, there were about 372,000 CPS customers without power. Greg Abbott also held a phone conference with state leaders Saturday to discuss how the state could help reduce the burden of high energy bills following the power crisis. MEETING INFORMATIONThe CPS Energy Board of Trustees meeting will be held 1 p.m. Monday by telephone and live-streamed online.
‘We’re coming out of this’: CPS Energy chief says customers seeing relief, but repairs have been challenging
SAN ANTONIO – The power is back on for the majority of CPS Energy customers in San Antonio who have had to battle outages, among other challenges, during this week’s devastating winter storm. That number is down from more than 200,000 customers who went without power for days as temperatures plunged this week. The majority of those outages were caused by the Energy Reliability Council of Texas’s mandated rolling power outages. AdAfter ERCOT stopped the mandate, Gold-Williams said the number of customers affected dropped to about 10,000. The customers who remain without power in San Antonio, she said, are dealing with equipment failure or ice storm damage.
Power back for most, but not all, CPS customers
KIRBY, Texas – EDITOR’S NOTE: A previous version of this story incorrectly stated residents in the Kirby area hadn’t had power since Thursday. As snow came down again Thursday morning, most - but not all- CPS customers had their power restored. With the forced outage strategy CPS had been following to keep the Texas grid stable suspended, close to 99% of customers had power again. In an area near Binz-Engleman and Ackerman Roads in Kirby, a CPS outage map showed nearly 1,300 customers without power since Tuesday night - though several residents told KSAT they hadn’t had power since Tuesday morning. “We were yelling and screaming and saying, ‘Thank you, thank you, thank you.’ We offered to go get them some coffee.
Some San Antonians facing life or death situations due to lack of electricity, water
We need the electricity, but we need the water too, and there’s no way for us to dialyze,” Allen said. AdThe effects of the winter storm on the electrical grid this week have CPS Energy and other Texas energy providers overwhelmed. CPS Energy President and CEO Paula Gold-Williams said the energy supply during the winter storm couldn’t meet the demand. She said a third of the system would not be taking down as it’s a critical circuit. Concerns about SAWS pumps taken off the critical circuit have dialysis patients like Allen in distress with no access to water.
CPS Energy: Beware of unofficial company messaging; more than 270,000 customers affected in power outages
SAN ANTONIO – CPS Energy has addressed “false messaging” on social media following a series of power outages affecting the San Antonio and Bexar County area. According to the company, “unofficial CPS Energy messaging” is being circulated on social media. “BEWARE: There’s unofficial CPS Energy messaging being circulated across social media,” the company said on Tuesday. “While we provide several daily updates, please know this DID NOT come from CPS Energy.”BEWARE: There’s unofficial CPS Energy messaging being circulated across social media. While we provide several daily updates, please know this DID NOT come from CPS Energy.
‘Intensity’ of freezing temperatures hindering power restoration efforts, CPS Energy CEO says
SAN ANTONIO – CPS Energy President and CEO Paula Gold-Williams said more freezing rain in Tuesday night’s forecast will prove to be a challenge in their efforts to restore power to hundreds of thousands of San Antonio residents. But the “intensity of freezing temperatures have done some damage” to the utility company’s ability to provide power, Gold-Williams said. Freezing drizzle and freezing rain are expected to kick in again Tuesday evening, icing roads again and threatening restoration efforts. AdEvery source of energy — including wind, solar, coal, natural gas, and nuclear — was affected in some way by the temperatures, Gold-Williams said. Roughly two-thirds of the CPS Energy grids continue to have rotating outages.
CPS Energy: Most customers subject to rotating outages as winter weather continues
CPS Energy updated media outlets Monday afternoon, hours after Electric Reliability Council of Texas said the rotating outages will continue throughout the state through Tuesday. Paula Gold-Williams, CPS Energy president and CEO, said the goal is to try and rotate outages in 15-minute increments. Typically, CPS Energy sees peak energy demand in the summer when the hottest temperatures set in. With energy reductions driven by outage management, CPS Energy used more than 4,954 MW yesterday, which was a winter record. If the outages had not been proactively managed thus far, winter energy demand would have exceeded summer maximums for the first time in CPS Energy’s history.
Experiencing hardship amid pandemic? CPS Energy has an assistance program that can help
The energy provider is continuing its efforts to let customers know about CPS Energy’s assistance programs and other community resources. We’ve been doing it less than three months and customers are happy that we are calling.”CPS Energy offers savings programs and rebates to help customers save energy and money, as well as reduce the overall demand for energy in our community. Click or tap here to learn how to save energy. CPS Energy continues to be flexible when working with customers to ensure they are on one of many assistance programs during this time of need. The energy provider is the nation’s largest municipally-owned energy utility providing both natural gas and electric service serving more than 840,750 electric customers and 352,585 natural gas customers in and around San Antonio.
Coronavirus update San Antonio, May 13: Utility company CEOs discuss assistance programs for those affected by COVID-19
SAN ANTONIO – Editor’s Note: Watch the entire briefing in the video player above. San Antonio Mayor Ron Nirenberg and Bexar County Judge Nelson Wolff updated the community about the local response to COVID-19 in their daily briefing Wednesday night. Here are a few of the highlights:Nirenberg reported 1,972 COVID-19 cases and 58 deaths in Bexar County , as of Wednesday. Three new cases were confirmed at the Bexar County Jail, 18 are from the community and four are from congregate settings. The first case confirmed in the U.S. was in mid-January and the first case confirmed in San Antonio was in mid-February.