When will San Antonio malls reopen?

Gov. Abbott said retailers and malls could open on Friday at 25% capacity

SAN ANTONIO – After announcing last week that retailers and malls could begin offering curbside service, Governor Abbott literally opened the doors for malls and retailers this week. Stores will be allowed to open Friday as long as they maintain only 25% occupancy and follow distancing guidelines.

Simon -- the biggest mall owner in the country -- will reopen 49 of its properties, including two San Antonio-area malls on Friday. Simon owns Ingram Park Mall and San Marcos Premium Outlets. The properties have implemented new safety protocols that you can read about by clicking here.

North Star Mall and The Shops at La Cantera will reopen on Tuesday, May 5. The malls will be open from 11:00 a.m. to 7:00 p.m. Monday-Saturday and from noon to 6:00 p.m. on Sunday. The food court seating areas will remain closed. Food court tenants that choose to reopen will be available for carryout only.

The mall has added hand-sanitizing stations, touch-free interactions, frequent and intense cleanings and social distancing directions, according to a public relations specialist with Brookfield Properties.

North Star Mall reopens for business
North Star Mall reopens for business

South Park Mall is “still waiting on a corporate decision on reopening" and has not made an announcement as of Tuesday evening, general manager Christina Crouch told KSAT.

Rolling Oaks Mall will not reopen Friday but will share their plans soon.

The property manager at Alamo Quarry Market said several retailers there are offering curbside pickup and more retailers are expected to open for business over the next week.

Check back for updates.

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The coronavirus pandemic has closed in-store shopping for weeks in Texas, but stores can now begin selling retail to-go.

Gov. Greg Abbott announced last week that stores can sell curbside starting Friday in a first step toward reopening the Texas economy, which was been severely impaired by social distancing orders.

Customers can either order online and choose to pick up in-store or call retailers directly. Malls suggest calling specific retailers for additional information on curbside service.

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Here are stores and malls now offering pickup in San Antonio:

Ingram Park Mall: Curbside hours are 11 a.m.-7 p.m. Monday through Saturday and noon-6 p.m. on Sunday.

The pickup locations are by service court No. 2 and light pole No. 18 near H&M. The Dillard’s pickup location will be at their service court near H&M.

Designated parking spaces will have signs with each space numbered, according to the mall’s website. Customers must call the designated store’s phone number for pickup. For additional information, call the store directly.

These are the stores that will be open for pickup at Ingram Park Mall:

  • Dillard’s
  • GameStop
  • Rack Room Shoes
  • Texas State Optical
  • Think Geek
  • Treasureland
  • Vision Plus
  • Vitamin World

North Star Mall: After placing an order, head to the pickup location specific to that retailer. The curbside parking area will have spaces labeled so customers can give the store their exact location.

Store hours are not specified online. For specific information, North Star Mall has listed phone numbers for each retailer online.

These are the stores that will be open for pickup at North Star Mall:

  • A&M Monogramming: Pickup location at lot between Saks Fifth Ave and JCPenney
  • The Cheesecake Factory: Pickup location at lot between Saks Fifth Ave and JCPenney
  • Chick-fil-A: Pickup location at lot between Saks Fifth Ave and JCPenney
  • Finish Line: Pickup location at lot between Saks Fifth Ave and JCPenney
  • Kona Grill: Pickup location at lot between Saks Fifth Ave and JCPenney
  • Lee Michaels: Pickup location at lot between Saks Fifth Ave and JCPenney
  • Talbots: Pickup location at exterior entrance by Dillard’s
  • ThinkGeek: Pickup location at lot between Saks Fifth Ave and JCPenney
  • Macy’s: Pickup location at Macy’s doors facing San Pedro Avenue
  • Saks Fifth Avenue: Pickup location at the northeast parking garage, level 1 near Saks entry

Rolling Oaks Mall: General manager Ruffin Moore said hours will be 11 a.m.-7 p.m. daily, but hours may vary by store.

He added individual tenant participation will vary, and customers can stay updated on Facebook, Instagram and Twitter.

As a major center of employment within the community, Rolling Oaks Mall and its tenants look forward to safely welcoming back guests,” the mall said in a news release. "We have all been inspired by the resilience of our community and look forward to safely welcoming back our guests.

The Shops at La Cantera: After placing an order, head to the pickup location specific to that retailer. The curbside parking area will have spaces labeled so customers can give the store their exact location.

For specific information, customers can contact the retailer directly with the phone numbers listed on the mall’s website.

Curbside hours vary by location. These are the stores that will be open for pickup at The Shops at La Cantera:

  • Athleta: 10 a.m.-4 p.m., pickup location No. 2
  • Barnes and Noble: Hours not detailed, pickup location outside store
  • Dillard’s: 11 a.m.-5 p.m., pickup location at Dillard’s truck dock
  • Finish Line: 11 a.m.-5 p.m., pickup location No. 6
  • Kendra Scott: 10 a.m.-4:30 p.m., pickup location No. 4
  • Lee Michael’s Fine Jewelry: Noon-3 p.m., pickup location No. 3
  • Neiman Marcus: Hours not detailed, pickup location at valet circle
  • Nordstrom: 11 a.m.-7 p.m., pickup location at the south entrance
  • Pottery Barn: 11 a.m.-3 p.m., pickup location No. 5
  • Texas Tax Back: 11 a.m.-5 p.m., pickup location No. 1
  • Williams Sonoma: 11 a.m.-3 p.m., pickup location No. 5

San Marcos Premium Outlets: Hours and pickup times vary for the outdoor mall. For more information, click here.

These are the stores that will be open for pickup at the San Marcos Premium outlets:

  • Gucci: Pickup will be available outside the store. For specific information, call the store directly.
  • Luxury Brand: Pickup will begin on May 5
  • Salvatore Ferragamo: Tuesday through Saturday, outside the store
  • Vitamin World: Tuesday through Saturday, in parking stalls 1-10 between Nike and The Gap Outlet

South Park Mall: General manager Christina Couch said the mall is allowing tenants to open for to-go from 11 a.m.-7 p.m. Monday through Saturday and noon-6 p.m. on Sunday. The mall doors will still remain closed to the public.

But, she said, no stores other than Chili’s and Dick’s Sporting Goods have confirmed that they will offer curbside service. Those two stores have their own exteriors exits.

“I’d expect more stores will be trickling in next week, but for right now, it’s pretty quiet here. Once more stores start coming in, there will be a designated entrance assigned as needed,” she said.

COVID-19, the respiratory disease caused by the new virus, stands for coronavirus disease 2019. The disease first appeared in late December 2019 in Wuhan, China, but spread around the world in early 2020, causing the World Health Organization to declare a pandemic in March. The first case confirmed in the U.S. was in mid-January and the first case confirmed in San Antonio was in mid-February.

MORE CORONAVIRUS COVERAGE FROM KSAT:


About the Author:

Rebecca Salinas has worked as a digital journalist in San Antonio for six years. Her skills include content management, engagement and reporting.