Home warranty headache: Veteran forced to pay out of pocket for new HVAC after lengthy dispute
Sixteen months later, Paul Cancino has been forced to spend five figures out of pocket to replace the HVAC system and is on the brink of taking legal action against a company he thought would protect him against these exact type of home ownership expenses.
Tips to choose the right lawn service for your home
SAN ANTONIO – Keeping your lawn beautiful and bright green can be a challenge if you’re doing all the work yourself. If you need that extra help and want a professional to do a job right, it’s essential to choose the right lawn service to meet your needs. Once you find the right company or individuals to do the job, the professionals will need to know your budget and the services you want for your lawn. A professional cannot be sure what treatment your lawn may need without seeing it first. Make sure to ask your lawn service about any safety precautions your family will need to take for the project’s duration.
Got vaccinated? Here’s why you may want to keep that to yourself
A Poudre Valley Hospital ICU Nurse shows off her vaccination card after getting the first round of Covid-19 vaccines at UC Health Poudre Valley Hospital on December 14, 2020 in Fort Collins, Colorado. For starters, sharing a photo of your vaccination card on social media makes you a potential target of identity theft, according to the Better Business Bureau. If you want to post about your vaccine, there are safer ways to do it, the Better Business Bureau advised. And, they can go a long way toward building confidence and encouraging others to get vaccinated. With supply so constrained, "there's some inherent conflict there," said Steven Thrasher, a professor and Daniel H. Renberg chair of social justice at Northwestern University.cnbc.com
Don’t post a photo of your COVID-19 vaccination card on social media, BBB warns
Just make sure not to share an image of your vaccination card on social media, the Better Business Bureau says. Up your security settings on social media: Be sure to check your privacy and security settings on your social media platforms (Instagram, Twitter, Facebook, etc.). Be wary of what you post, even if it’s trending: Sharing your vaccine photo is one of the latest trends on social media. For more information from the BBB on how to safely share your COVID-19 vaccine news on social media, click here. AdRELATED: Social media is a breeding ground for scams during COVID-19 crisis, FTC says
No, Netflix is not offering free subscriptions
SAN ANTONIO – Free Netflix for a year may sound good, but that text message offer with the link is a trick to steal your personal information, the Better Business Bureau warns. The need to chill at home created a prime-time opportunity for a tempting text message that making the rounds. Clicking on the link will not lead to free Netflix, but it may cost you because it takes you to a fake page that asks for your sensitive information. The real Netflix page warns of fake tests and emails, saying it will never ask for credit or debit card numbers, bank account information or your password. If you do click on the link, Netflix recommends you change your password to something unique to that account.
View that offer to buy early access to COVID-19 vaccine with big dose of skepticism
SAN ANTONIO – As millions anxiously await their turns for the COVID-19 vaccine, and with many frustrated by more demand than early supply, scammers are already taking advantage, federal agencies and consumer advocates warn. The BBB, along with several federal agencies are warning about emails, text messages, phone calls and social media posts offering early access to the vaccine in exchange for some sort of payment. The state of Texas has a vaccine rollout plan based on who needs the vaccine’s protection most coming first. If you receive an unsolicited offer regarding vaccine, the BBB suggests you do your research by starting with your doctor and relying on known, reliable sources. Related Stories:Texas health official explains issues that may distort how many vaccine doses are actually available31 San Antonio clinics, hospitals to get hundreds of COVID-19 vaccines this weekUniversity Health begins administering COVID-19 vaccines to seniors in next phase of rollout
5 common stimulus check scams experts are warning consumers to watch for
The name of President Donald Trump on a stimulus check during the first round of payments earlier this year issued by the IRS to help combat the adverse economic effects of the COVID-19 outbreak. Also be wary of any messages asking you to "verify" your personal information, according to Moody's office. "The IRS will not call, text or email anyone to verify their information," the Identity Theft Resource Center wrote in a recent blog warning of stimulus check scams. There's also been an uptick in cash advance offers at a very high interest rate that adds up to be much higher than the stimulus check, says Quentin Rhoads-Herrera, director of professional services at cybersecurity firm CRITICALSTART. "If anyone offers a cash advance on your stimulus check, be very aware of the underlying terms and conditions of that offer," says Rhoads-Herrera.cnbc.com
How to spot fake shopping sites and avoid being scammed
Online shopping scams are on the rise as thieves look to take advantage of the increase in people shopping online during the pandemic. Online shopping scams, like the one Black fell for, are on the rise as thieves take advantage of the surge of people flocking to the internet during the pandemic. To lure you onto the sites, scammers pay for ads on Facebook, Google and other websites. So far this year, the FTC has received more than 37,000 reports of online shopping fraud, amounting to $27 million in losses. You can also report the site on the Better Business Bureau and FTC websites, which could help others from being scammed.
Impostor calls, Secret Sister Gift Exchange could scrooge your holiday
SAN ANTONIO – As holiday shoppers log on to Amazon in record numbers, scammers are stealing the moment - and maybe more. In the Amazon version, the caller says there is some sort of problem with a purchase. In the Apple version, the caller says the person’s iCloud account has been breached and they shouldn’t use any Apple device until the suspicious activity is addressed. The Secret Sister or Secret Santa Gift Exchange is another scheme making the holiday rounds on social media, one that’s illegal, the Better Business Bureau warns. “It’s a very fun pay-it-forward kind of scenario ... but the gift exchange quickly becomes something where it becomes illegal.
Have you seen a ‘secret sister’ gift exchange floating around? It’s a pyramid scheme, BBB warns
It’s not exactly a new concept but, around this time of year, you typically see this idea floating around: It’s usually called something like a “secret sister” gift exchange. These gift exchanges are not what they claim to be – and they’re actually considered illegal pyramid schemes, BBB experts said. “Just like any other pyramid scheme, it relies on the recruitment of individuals to keep the scam afloat. Once people stop participating in the gift exchange, the gift supply stops as well, and leaves hundreds of disappointed people without their promised gifts or cash. If you participate in a scam, “You will receive little to no money back on your 'investment' or gift exchange,” the BBB said.
How to stay safe and make the best of Black Friday deals this year
SAN ANTONIO – Black Friday deals have been phased in throughout the month to allow for social distancing at stores, but some retailers are still holding their biggest sale of the year this Friday. The National Retail Federation says people are predicted to spend a little less than $1,000 on gifts this holiday season. The Better Business Bureau is offering the following tips for those who plan on shopping during this Black Friday:
How to avoid open enrollment health care scams
SAN ANTONIO – Open enrollment is a time when many can sign up for vital health care through their employers or the health insurance marketplace. This year, open enrollment for the Affordable Care Act runs from Nov. 1 through Dec. 15, and the Medicare open enrollment runs from Oct. 15 through Dec. 7. One scam the BBB is warning about involves a caller claiming to be a “health care benefits advocate” or a similar title. Beware of dishonest health care brokers who offer “free health care screenings,” as this could be a way to weed out less healthy people. If you feel a call is a scam, hang up and visit the health care website yourself or directly call your health care provider.
Avoid ‘Pinkwashing’ scams during Breast Cancer Awareness Month
During breast cancer awareness month, you’ll see pink everywhere from ribbons on shirts to athletic sports jerseys. Just because it’s pink, doesn’t mean it’s actually supporting the movement to find a cure for breast cancer. Non-profit organizers warn that just because it’s pink, doesn’t mean the money you spend is going to the right place. So if you take a few minutes to do some homework, you’ll be able to better contribute to breast cancer awareness. Here’s a list of some of the top Breast Cancer Awareness Entities:1.
Shopping during Amazon Prime Day? Be aware of this scam.
SAN ANTONIO – It’s fun to get great deals during a shopping event like Amazon Prime Day, but scammers are looking for unsuspecting customers in an effort to get information or money. The Better Business Bureau is warning consumers who are doing their shopping on Amazon.com during Prime Day so they can avoid becoming victims to scammers. The BBB says the scammers will call you with an issue on your Amazon account. Problems range from fraudulent charges on your Prime Card to unfulfilled orders for expensive products. The con artists will then ask for information, such as credit card numbers or Amazon account details.
Staying safe online this holiday shopping season
Staying safe online this holiday shopping season Now that the holiday season is in full swing, it's time for a crash course in consumer security. Only conduct business on secure sites and check with the Better Business Bureau if you're unsure. Jill Schlesinger has what you need to know in her look at the business week ahead.cbsnews.com
MoneyWatch: Employers add 209K jobs; Alert issued for text-message scam
MoneyWatch: Employers add 209K jobs; Alert issued for text-message scam Some economists were expecting better numbers from July's jobs report. Also, the Better Business Bureau has a new alert for a scam carried out over text messages. Jericka Duncan reports on the day's top MoneyWatch headlines.cbsnews.com
Watchdog: Be wary of secret shopper scam online
Watchdog: Be wary of secret shopper scam online The Better Business Bureau is warning consumers not to fall for a new scam. Recently, scammers have taken to Craigslist and other websites posting a job for "the Home Depot survey." Jericka Duncan has that story and more MoneyWatch headlines.cbsnews.com
Scam targeting school funds prompts warning
Scam targeting school funds prompts warning The Better Business Bureau has a warning for supply stores about a new scam targeting money for schools. Some stores are receiving calls from scammers posing as a representative of a school. Jericka Duncan has that story and more MoneyWatch headlines.cbsnews.com
Netflix customers targeted in phishing, tech support scam
Netflix customers targeted in phishing, tech support scam The Better Business Bureau is warning Netflix customers about a scam. Con artists claiming they work for the video streaming service are trying to get money and private information from unsuspecting victims. Jericka Duncan reports.cbsnews.com
ID theft and debt collection top consumer complaints
ID theft and debt collection top consumer complaints The Federal Trade Commission, Better Business Bureau and other organizations released a list of top consumer complaints. At the top of the list was identity theft, followed by debt collections and dealings with banks and lenders. Jericka Duncan reports.cbsnews.com
BBB lists top scams for 2011
This week, it released a list of the ten most prevalent scams of 2011. The deposited check bounces after the money has been wired, leaving the victim out of his money. Online Job Scam: Job hunters were sent emails or went to websites and filled out applications that looked legitimate. When offered the job, candidates were asked to fill out a credit report or provide bank information for direct deposit. For more information on these scams or to check out a company, you can go to the BBB's website.