Randolph-Brooks Federal Credit Union is partnering with KSAT Community for the “Fill the Truck” event to support the San Antonio Food Bank during the ongoing federal government shutdown.

As flood recovery efforts ramp up in the Texas Hill Country, so has the generosity of people across the state. But officials at Randolph-Brooks Federal Credit Union (RBFCU) are sending out a warning about scammers looking to take advantage of those wanting to help.

Fall in love with these tips to protect your heart and wallet from romance scammers

According to the San Antonio police, the suspect entered the Randolph-Brooks Federal Credit Union and passed a note to the bank teller, demanding cash.

Here's a few tips to help decipher the real bankers from the phony impersonators

Love might be in the air, but fraudsters are still looking for ways to steal your money.

The San Antonio Police Department and Zapatos wrapped up the annual Share the Shoes campaign on December 16th but gifting new footwear to kids who need it most continues into the new year.

This year there are more ways to give the gift of new footwear to kids and teens who need it most.

Randolph-Brooks Federal Credit Union has had nearly $1 million in fraud attempts in just the past two weeks, said Vice-President of Enterprise Fraud Brian Munsterteiger, and most of the targets, from what he has seen, have 210 area codes.

The holidays can be a great time to visit family you rarely get to see, hit the slopes or even flee to the beach.

A one-time passcode should never be relayed to anyone on the phone.

For Cybersecurity Awareness Month, KSAT Community in partnership with Randolph-Brooks Federal Credit Union has provided information on how to build a safer and more secure online experience.

Fraud linked to the COVID-19 pandemic has cost Americans $382 million, according to the Federal Trade Commission.

Fraud linked to the COVID-19 pandemic has cost Americans $382 million, according to the Federal Trade Commission.

“But no one should overlook the probability of financial scams that could prey upon your financial accounts. Remember, RBFCU and other financial institutions will not place calls and ask for your sign-in information, including passwords. The Federal Emergency Management Administration (FEMA) is warning everyone to not trust individuals who offers financial help and then ask for money or personal information. Even if the contractor is not known for scams, you can question their level of work if they are reluctant to provide references. Texas Winter Storms (DR-4586) Rumor ControlDo your part to stop the spread of rumors by doing three easy things:Find trusted sources of information.

You can spot scammers with these tips:Don’t give out personal information when you didn’t initiate the contact. Some emails seem to come from a trusted source asking you to update personal information. Medicare scamsMedicare scams often involve fraudsters posing as health care professionals or Medicare representatives who attempt to have the elderly provide personal information and/or their Medicare ID number. If contact is made via telephone, Medicare will not ask for specific account numbers, details, or personal identifying information. For more information, the Consumer Financial Protection Bureau offers information on how to guard your new Medicare ID card.

With financial fraud skyrocketing, Randolph-Brooks Federal Credit Union, a KSAT Community partner, has listed tips on how to protect your information and passwords online. Your financial intuition or other trusted sources wont contact you to ask for information. Do not use public or shared information as passwords (pets names, kids names, date of birth, etc. These are areas we saw only a small amount of fraud before the pandemic and now they are the leading trend. Keep things like where you live and your birthday off of your profile, dont broadcast sensitive information and keep account private.

Published: April 24, 2020, 10:19 am Updated: April 24, 2020, 10:35 amSAN ANTONIO – Our lives have changed dramatically over the last few weeks. Make a commitment to stay home for the people who are working tirelessly to keep us all safe. Stay home and save a healthcare worker. Related:KSAT Community is looking for nonprofits to be featured on Wishlist WednesdayFor more KSAT Community coverage over COVID-19, click here. KSAT Community operates in partnership with University Health System, Energy Transfer and Randolph-Brooks Federal Credit Union.