Have big doctor bills? A medical credit card may not be best remedy

Some have very high interest rates

Medical debt can be debilitating. Nearly 100 million adults in the U.S. carry some form of it, according to a 2022 national survey by the Kaiser Family Foundation.

Enter medical credit cards and loans with promises to ease the burden of medical debt. But Consumer Reports says to think twice before signing up.

If you’re having trouble paying your medical bills, signing up for a medical credit card or medical loan offered by a health care provider may be tempting. But beware: there are severe drawbacks to them.

These options can have high-interest rates and steep payment penalties, and they can do damage to your credit.

CareCredit is the largest medical credit card company out there and is a subsidiary of Synchrony Financial. A spokesperson for Synchrony said, “CareCredit’s convenient and transparent financing options make health and wellness care more affordable and can be used to pay for a wide range of health and wellness items.”

But according to the Consumer Financial Protection Bureau, the average medical credit card carries a whopping 27% interest rate, much higher than the typical 16% for a general-purpose credit card.

That’s the main reason the CFPB has said, “Our research indicates that in many cases, patients who use these products end up worse off.”

Instead of signing up for a medical credit card or loan, ask your medical provider if it offers interest-free or low-interest payment plans.

If that doesn’t work, consider other options. If you have good credit, you may want to consider a personal loan from your bank or credit union, where interest rates start around 10%.

Never provide your credit card when receiving care in an emergency room. If you’re insured, ask for the invoice to be sent to your insurance company. If you’re uninsured, ask for it to be mailed to you so you can figure out how to pay it or negotiate in a calmer setting.

And if you’re confronted with a hospital bill you can’t afford, always ask if there’s a charitable program you can apply for. You can find out how to apply with your specific hospital at DollarFor.org.

If your insurance company refuses to cover a procedure that isn’t elective or cosmetic, you should consider filing an appeal.

Find more consumer stories on KSAT.com here

About the Author

Marilyn Moritz is an award-winning journalist dedicated to digging up information that can make people’s lives a little bit better. As KSAT’S 12 On Your Side Consumer reporter, she focuses on exposing scams and dangerous products and helping people save money.

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