More than 6,600 CPS Energy customers were without power Thursday morning

Hidden Cove Indian Creek area on SW Side, area just south of downtown hit hardest

SAN ANTONIO – CPS Energy reported multiple power outages that left thousands of customers without power early Thursday morning.

The energy company said they are aware of two major outages along with several others and have restoration specialists headed to investigate the exact cause.

Recommended Videos

According to the CPS Energy power outage map, more than 2,000 customers were without power near the Hidden Cove Indian Creek area on the city’s SW Side. That outage began around 11:20 a.m.

A second major power outage was reported just south of downtown, in an area north of Highway 90 and east of Interstate 10. That outage affected more than 1,400 customers. It began around 11:37 a.m.

A third outage near Marshall High School on the Northwest Side affected more than 500 residents. CPS said that one is weather-related.

This is a developing story. Stay with KSAT 12 both online and on-air for more information.

CPS Energy has a map that you can view from your mobile device to see the power outages in your area.

During a power outage customers should:

  • Stay informed by viewing the latest outage information on CPS Energy's outage map and receiving updates through Facebook and Twitter.
  • Stay away from downed power lines! Treat all wires as if they are "live" (energized). Report damaged power lines immediately by calling 911 and CPS Energy at 353-4327.
  • Protect electronic devices such as televisions, stereos, computers and printers with a power strip equipped with a surge protector to avoid sudden spikes and surges that could damage electrical devices when power is restored.
  • Keep one light turned on to know when power has been restored.
  • Keep refrigerator and freezer doors closed to keep food cold longer. According to the American Red Cross, an unopened refrigerator will keep foods cold for about four hours. Also, a full freezer will keep the temperature for 48 hours if the door remains closed.
  • Use caution with candles and generators, carefully placing them so as not to create a fire or carbon monoxide poisoning hazard.
  • Use caution when driving, as traffic signals may be disrupted.
  • To report an outage or view a near-real-time map of affected areas, call 210-353-HELP (4357) or visit and click on Outage Center.

About the Author:

Ben Spicer is a digital journalist who works the early morning shift for KSAT.