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A special weather statement in effect for 7 regions in the area

See the complete list

WEATHER ALERT

A special weather statement in effect for 7 regions in the area

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CPS ENERGY


CPS Energy customers cranking up air conditioning pay nearly $80 more for comfort, utility says

CPS Energy customers are paying higher energy bills than they did last summer, an average of about $80 dollars according to the provider. It's mostly due to fuel cost increases and the relentless Texas heat wave.

CPS Energy's first chief meteorologist is a San Antonio native

After nearly 20 years working as a TV meteorologist, San Antonio native Brian Alonzo has been named CPS Energy's new chief meteorologist.

sanantonioreport.org

There’s an explanation for your skyrocketing energy bill

With energy consumption high this summer and the cost of fuel used to create electricity also up, Texans are seeing higher utility bills. An energy fellow at the University of Houston explains why those bills are going up.

Nearly 4,000 CPS Energy customers without power in Northwest Bexar County

Nearly 4,000 CPS Energy customers are presently without power on Monday morning, according to the CPS Energy power outage map.

These tips can help you conserve energy this summer

As the San Antonio area experiences record-breaking summer temperatures and high energy demand, CPS Energy officials say conservation can help manage your energy bills and keep the lights on statewide.

How do solar panels work and are they worth the investment? KSAT Explains

There is no shortage of sun during a south Texas summer, so why don’t we harness that energy to power our homes and businesses? The good news is, we are.

Fire at CPS Energy substation leads to power outages for thousands on South Side

Flames at a CPS Energy substation intensified Monday’s weather conditions in San Antonio, cutting off power to thousands on the South Side for hours.

City of San Antonio, CPS Energy, SAWS, VIA shared coordinated heat preparedness information

Officials with the City of San Antonio, CPS Energy, SAWS and VIA held a briefing Monday about coordinated efforts to keep people safe in the extreme heat.

CPS Energy encourages customers to conserve energy Sunday, Monday

With an Excessive Heat Warning in effect for San Antonio Sunday and Monday, CPS Energy is encouraging customers to voluntarily reduce their electricity use, especially during the peak hours of 2 - 7 p.m.

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Heat wave means scorching bills. Here’s how to lower yours.

Twenty-eight days of triple-digit heat so far this season means ACs are working overtime. Some simple things can help you use less electricity and manage those scorching bills.

Texans face skyrocketing home energy bills as the state exports more natural gas than ever

The cost of electricity in Texas is tightly tied to the price of natural gas, which has more than doubled since Russia invaded Ukraine in late February.

CPS Energy customers frustrated with record-breaking bills during summer months

CPS Energy customers are frustrated with their recent energy bills, saying this is the last thing they need on top of high gas prices and inflation.

‘More than enough energy’: CPS Energy prepares for potential record-breaking demand

ERCOT predicts the statewide energy demand will be record-breaking this Friday, with demand expected to hit 77 Gigawatts. CPS Energy officials say they’re ready to meet growing demand.

CPS Energy launches color-coded conservation notification program

CPS Energy is launching a color-coded conservation notification program to aid customers in managing their energy bills and conserving energy.

7 more cooling centers open for San Antonio, Bexar County residents due to high heat

With the heat index expected to reach more than 100 degrees this weekend and through next week, the City of San Antonio has opened cooling centers to provide relief from the heat.

CPS Energy in process of hiring meteorologist

CPS Energy is in the process of hiring its first meteorologist after a Defenders investigation last year revealed the public utility used a college student for forecasting ahead of last year’s deadly winter storm.

CPS Energy improvement project postponed due to severe weather

CPS energy has postponed a project in Southwest San Antonio due to severe weather concerns, the utility announced Sunday.

Libraries open as weekend cooling centers by city of San Antonio

The city of San Antonio has opened their libraries as cooling centers this weekend for residents needing shelter from the heat, a press release said.

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Map: The 10 biggest polluters in Bexar County, according to EPA

These are the top 10 polluters in Bexar County, according to Environmental Protection Agency data.

CPS Energy mulls future of Bexar County’s top source of pollution

As San Antonio faces more restrictions and costs from the EPA, leaders weigh options for J.K. Spruce coal plant

ERCOT asks power plants to postpone planned outages to meet demand of extreme heat anticipated this weekend

Texas is about to get very hot with the weather forecasted to hit triple digits this weekend in many areas across the state, including San Antonio.

CPS Energy warns against calls, messages asking customers for immediate payment

CPS Energy warns customers of a text scam.

New report ranks San Antonio No. 1 in Texas for solar power

A new report by the Environment Texas Research and Policy Center ranked San Antonio No. 1 in Texas and No. 5 in the nation for solar energy, maintaining its position from last year.

Brace for full closure on I-35 on Northeast Side over next 2 Sundays

On April 3 and April 10, CPS Energy will be working on I-35 between O’Connor Road and N. Weidner Road. Crews will be stopping traffic intermittently between 9 a.m. to 4 p.m. for 15-minute intervals.

First Look: New office development set for former CPS building

BH Properties plans to redevelop and reposition the 10-story structure at 146 Navarro Street into office space designed for a single tenant or multiple businesses.

Traffic Alert: Loop 410 lane closures Sunday on Southwest Side, CPS Energy says

If you plan to travel on Loop 410 on the Southwest Side this weekend, you may want to change your route due to planned lane closures.

CPS Energy customers on edge after hours without power

A neighborhood in Southwest San Antonio without power for nearly eight hours. Circuit troubleshoot caused delays, per CPS.

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SAFD, CPS Energy say drought, dust, moisture caused nearly 30 electrical poles to catch fire

San Antonio firefighters were extremely busy on Monday morning dealing with weather-related electrical fires.

CPS Energy warns of scammers cloning its numbers, requesting payment from customers

If you receive a call that appears to be from CPS Energy and the caller tells you to dial another number and make a payment, hang up!

CPS Energy spent hundreds of thousands of dollars on housing costs for current and former executives, records show

The often five-figure benefit, described by CPS Energy officials as a “transitional housing payment” for executives hired by the company from outside of San Antonio, has gone to multiple staff members who had relatively short tenures with the utility.

CPS Energy rate increase in effect as of March 1

CPS Energy customers can expect higher bills this month as the first of several planned rate increases goes into effect.

CPS Energy attempting to block information on natural gas purchases from latest winter storm

CPS Energy officials this week declined to release information related to natural gas purchases made ahead of the latest winter storm, claiming in a letter sent to the Texas Attorney General that the information is confidential.

Ex-ERCOT chief testifies that Gov. Abbott’s order led to energy price hike during storm: report

While testifying in a bankruptcy trial for a Texas electric co-op, the state’s former grid manager said Gov. Greg Abbott’s directive led them to keep power price points high during last year’s winter storm, according to a Houston Chronicle report.

Final paycheck for Paula Gold-Williams topped $1 million, CPS Energy records show

A majority of that money, more than $751,000, came in the form of a “restoration payment.” An attorney representing the utility described the payment late Tuesday as a distribution of benefits from a non-qualified retirement plan that is taxable when earned.

CPS Energy looking to contract outside auditors to review its operations

While pushing for a rate increase, CPS Energy had promised an outside review of its operations. Now, council members say the utility is following through.

Anger and confusion continued months after CPS Energy issued winter storm bill credits

Internal CPS Energy documents obtained by the KSAT 12 Defenders show that customer anger and confusion over winter storm bill credits persisted months after the credits were issued last year.

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Is San Antonio’s infrastructure ready for another winter storm? Breakdown with #StephAndSteve

KSAT 12 anchors Steve Spriester and Stephania Jimenez will be joined by local experts, stakeholders and a city council member to take a closer look at the changes made by power companies.

North San Antonio neighbors question who is responsible for trimming trees near power lines

When it comes to tree trimming to ensure power line safety, who is responsible?

‘We have done everything in our power’: CPS Energy says it is ready for winter weather

In the wake of last year's freeze, CPS Energy says it has spent $2 million on preparing its power plants -- built to operate in Texas summers -- to hold up and keep operating in the freezing cold, too.

San Antonio residents hopeful cold snap won’t cause outages

Although this week’s strong cold front won’t be as extreme as last year's freeze, families should still prepare.

CPS Energy’s bond rating takes a hit, despite rate hike meant to protect it

A rating agency has taken CPS Energy’s bond rating down a notch less than two weeks after city council passed a rate increase that was supposed to help keep the utility’s credit strong.

Residents of North Side home displaced for night following house fire, SAFD says

The residents of a North Side home were displaced for the night following a house fire early Friday morning, the San Antonio Fire Department said.

Impacts from winter weather have been minimal, but officials say they remain prepared

All hands are on deck Thursday at the Bexar County Emergency Operations Center as they prepared for winter weather.

San Antonio gears up for first big cold front this winter

Families are gearing up for the cold days ahead, stocking up on food and counting of their utility providers to stay on top of the situation as the first big weather event since the February 2021 storm approaches.

CPS Energy says it is ready for cold blast, says customers should also prepare

CPS Energy said it is prepared for the freezing weather forecast to hit the San Antonio area beginning Thursday.

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San Antonio, Bexar County open warming centers as winter weather sets in

The city and the county will open public warming centers on Thursday due to expected freezing temperatures.

12 On Your Side: CPS bills, fake COVID tests and recalls

"12 On Your Side" is KSAT's weekly consumer round-up dedicated to providing the information that can better your life, written by award-winning journalist and KSAT consumer reporter Marilyn Moritz.

CPS Energy customers expected to see more rate increases in the next 4 years

The San Antonio City Council approved the first CPS Energy rate increase in eight years, and it’s just the beginning of the many more rate increases.

San Antonio City Council approves CPS Energy rate hike

San Antonio City Council approved the first CPS Energy rate increase in eight years on Thursday, which will raise the average homeowner’s monthly bill by about $5.10.

Top CPS Energy leadership taking pay cut would show solidarity with customers, says San Antonio professor

As a proposed CPS Energy rate increase heads to the San Antonio City Council for a vote this week, some customers are saying not so fast. Many who left in the dark during last year’s winter storm are asking why utility leaders aren’t taking a pay cut instead.

CPS Energy’s Board of Trustees approves 3.85% rate increase

CPS Energy Board of Trustees unanimously approved a 3.85% rate increase Monday. They also approved a regulatory asset, or a fuel adjustment charge, which the utility says will recover $418 million in fuel costs from last February’s winter storm.

Developer wraps up luxury townhomes near Pearl

The Legacy is a 20-unit townhome project near Pearl at the corner of North St. Mary’s Street and East Euclid Avenue.

Fate of CPS Energy rate hike uncertain ahead of San Antonio City Council vote

In less than a week, the San Antonio City Council will vote on the first CPS Energy rate increase in eight years, but it’s not clear yet if there are enough votes to pass it.

CPS Energy sells former HQ building; buyer to turn it into hotel

CPS Energy has sold the second of two buildings comprising its downtown headquarters, and the buyer plans to turn it into a hotel.

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Vote on CPS Energy rate hike set to happen next week

CPS energy wants to raise rates. They say it’s needed to better weatherize equipment, get new equipment, to cover debt from the winter storm and for staff.

Survey: CPS Energy ranked last regionally for customer satisfaction in 2021

CPS Energy was ranked 12th out of 12 utilities serving residential customers in the South-Large region according to the J.D. Power 2021 Electric Utility Residential Customer Satisfaction Study released this month.

Winter storm issues exposed a cascade of scandals at CPS Energy in 2021

While February’s deadly winter storm not only left hundreds of thousands of San Antonio residents without power in subfreezing temperatures, some for days on end, it also exposed a large number of organizational issues within CPS Energy, the largest public power company in the nation.

‘I’m not anticipating changing anybody’s mind’: CPS Energy CEO says outreach on rate hike is about ‘education’

As CPS Energy pushes for city council approval of a new rate hike, the utility’s interim CEO doesn’t expect to win over many of its customers.

5 things to know about the CPS Energy rate hike

The rate hike has been expected for several months, and while it’s lower than the double-digit percentage increase the utility originally wanted, many customers still have questions. We have answers.

City, CPS Energy to collaborate against cyberattacks at new regional center

Through the new Alamo Regional Security Operations Center at Port San Antonio, city officials say they can collaborate closely with CPS Energy -- and possibly soon other local organizations -- to help each other better protect against cyberattacks.

CPS Energy used bogus data to improve diversity spending score

CPS Energy used false data when submitting a diversity spending report and utility officials have recently been unable to rule out whether the miscalculations were done intentionally, a KSAT 12 Defenders investigation reveals.

CPS Energy rate hike coming amid ‘trust crisis,’ council warns utility

The utility needs council’s support to institute a two-pronged approach to raising customers’ bills: a 3.85 percent increase to the base rates and a bump in the fuel adjustment charge. Combined, CPS officials say those changes would raise the average residential customer’s bill by about 3.3 percent - or $5.10 per month.

‘Ratepayer scandal:’ $700 steak dinners, 100+ brunch trips and the downfall of a CPS Energy executive

Ex-CPS Energy executive Fred Bonewell was a prolific spender of public money, expense reports and receipts obtained by KSAT 12 Defenders show.

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CPS Energy to propose smaller, 3.85% rate hike; likely not its last

CPS Energy will ask City Council on Wednesday to consider a 3.85% increase to the base rate - far below the 10% hike that former CEO Paula Gold-Williams had previously said the utility was considering.

CPS Energy aims for 15-minute rolling blackouts in case of more grid trouble this winter

As San Antonio’s city-owned utilities prepare for another winter, they’ve been taking steps to ensure the city isn’t left as vulnerable as it was during the February freeze.

City of San Antonio sets aside $30 million for new utility assistance program

San Antonio city's council on Thursday agreed to spend $30 million helping residents with their utility bills.

More than 300 CPS Energy customers without power downtown, utility says

Some downtown CPS Energy customers are experiencing outages, affecting more than 300 in the area.

Free Landfill Day in San Antonio on Saturday

Saturday, Nov. 14, is Free Landfill Day for San Antonio residents.

CPS Energy has spent more than $7 million on storm-related attorney, consultant fees

CPS Energy has now spent over $7 million on outside attorneys and consultants to fight natural gas bills it racked up during February’s winter storm, records obtained by the KSAT 12 Defenders show.

CPS Energy announces interim president and CEO following departure of Paula Gold-Williams

Rudy D. Garza will serve as CPS Energy's interim president and CEO, according to the board of trustees.

Explosions heard in downtown San Antonio caused by equipment failure, CPS Energy says

Multiple underground explosions heard in downtown San Antonio overnight were caused by equipment failure, according to CPS Energy.

Proposed congressional bill aims to prevent natural gas price gouging

February’s storm caused major shortages to the natural gas supply chain, which caused prices to skyrocket by 10,000%. It’s why U.S. Rep. Joaquin Castro of San Antonio introduced a bill Wednesday that would prevent natural gas price gouging during a declared emergency.

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City of San Antonio considers giving $30 million to thousands of CPS Energy, SAWS customers behind on their bills

The City of San Antonio is considering using a $30 million chunk of the federal money it received from the American Rescue Plan Act to help pay off or pay down the overdue utility bills of struggling San Antonio residents.

Council members fret about process for SAWS and CPS board appointees, but not enough to derail new trustees

Council members’ concerns over the process for appointing trustees to the city’s water and utilities spurred lengthy discussions Thursday, but ultimately weren’t enough to derail the newest SAWS and CPS Energy board appointments.

Embattled CPS Energy President, CEO Paula Gold-Williams will resign in 2022

CPS Energy President and CEO Paula Gold-Williams plans to leave the public utility in early 2022, according to a news release.

CPS Energy CEO says utility is fighting natural gas suppliers in court ‘every day.’ But they’ve dropped multiple lawsuits.

CPS Energy officials have dismissed at least three lawsuits against natural gas suppliers it accused of price gouging and charging exorbitant rates for fuel during February’s winter blast, court records obtained by the KSAT 12 Defenders show.

CPS Energy COO resigns days after Defenders exposed insensitive comment, corporate purchasing complaints

Fred Bonewell departs the embattled public utility just months after being promoted to its number two position.

CPS Energy executive’s comment about ‘Mexicans’ drew ethics complaint, records show

The ethnically insensitive comment, made in front of four fellow employees, led to a complaint being filed against Bonewell with the utility’s Ethics and Compliance Hotline a week later, internal CPS records obtained by the KSAT 12 Defenders show.

Approval rating of beleaguered CPS Energy continues to sink, Bexar Facts poll shows

Amid continued bad publicity over its handling of February’s deadly winter storm and as it draws closer to formally asking for a double-digit rate increase, the job approval rating of CPS Energy continues to sink, according to a new poll of likely Bexar County voters.

Continued assistance offered for residents in need amid CPS Energy disconnections

District 2 teams up with CPS Energy and host Utility Assistance Fair amid disconnections

Residents frustrated over reoccurring outages in far Southwest Side neighborhood

Neighbors in the Cinco Lakes subdivision on the far Southwest Side say they’re being left in reoccurring periods of darkness.

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CPS Energy, SAWS shut-offs are restarting after pandemic pause. Here’s what you need to know.

The city’s water and power utilities both put a hold on service disconnections in March 2020 because of the pandemic. Since then, the number of customers behind on their payments has swelled. Now they’re at risk unless they can start making good on their past-due accounts.

CPS Energy trustees provide ambiguous plan for museum-adjacent property

The future of a downtown CPS Energy-owned property is still uncertain, after CPS Energy trustees voted 4-1 Monday to seemingly both pursue a plan to give part of the property away, and also to look into options for selling it if that doesn’t pan out.

CPS Energy lays out case for double-digit rate increase

The utility has not increased its rates for about eight years, but speaking with media members on Monday, CEO Paula Gold-Williams listed off issues like unpaid bills, investment in infrastructure, and $1 billion in bills related to the February Freeze, as helping to drive the likely rate increase.

CPS Energy trustees to consider whether to give away or sell downtown real estate

Back in 2015, CPS Energy’s trustees at the time agreed to split a nearly 7-acre surplus property at the corner of Camden Street and W. Jones Avenue in half, conveying the southern portion to the San Antonio Museum of Art while selling off the northern portion. Now, staring down the barrel of some tough financial straits, including a near-certain rate increase, the utility's current trustees will need to decide if giving away millions of dollars worth of prime, downtown real estate is still the best idea.

CPS Energy CEO’s treatment left senior staff ‘dejected, despondent and downtrodden,’ newly released complaint alleges

Officials with CPS Energy this month were forced to release a copy of a 2020 complaint that alleges its president and CEO, Paula Gold Williams, repeatedly mistreated members of the utility’s senior leadership team.

SAWS, CPS Energy CEOs give update in ‘State of Utilities’ event

The leaders of San Antonio's utilities will be featured in a "State of Utilities" update hosted by the North San Antonio Chamber of Commerce.

CPS Energy to send crews to Houston after Hurricane Nicholas

CPS Energy will be sending crews to Houston on Wednesday morning to assist in restoring power to areas affected by Hurricane Nicholas.

City contractor unearths possible caskets while digging on Northwest Side

Crews working for CPS Energy unearthed what could be caskets while digging on the Northwest side Wednesday night.

CPS Energy works to restore power to customers in San Antonio area after Labor Day storms

CPS Energy worked overnight to restore power across San Antonio after Labor Day thunderstorms caused thousands of residents and businesses to lose power.

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Bush Middle School in NEISD closed Friday due to power outage on campus

Students at Bush Middle School in the North East Independent School District got an unexpected holiday on Friday due to a power outage at the school.

San Antonio residents saved enough energy to power 42,200 homes for an hour on Sept. 1 Peak Energy Alert Day

“Our community saved 211megawatts (MW) of power today. We saved enough to power 42,200 homes for an hour on a hot summer day,” a spokesperson said.

CPS Energy issues high energy demand alert for Sept. 1; asks SA residents to conserve from 2 - 7 p.m.

Read about tips to help reduce demand on the energy grid (and save money!)

Have concerns about paying your CPS Energy bill? Advisors are available to answer questions

Electricity disconnects are coming back this year, but CPS Energy customers don’t have to be disconnected.

CPS Energy issues high energy demand alert for Aug. 24; asks San Antonio residents to conserve

Tips to help reduce demand on the energy grid (and save money!)

CPS Energy issues high energy demand alert for Aug. 23

Tips to help reduce demand on the energy grid (and save money!)

4 things we’ve learned since February’s deadly winter storm

It’s been six months since the deadly February winter storm left millions across the state without power for days, and many questions about what went wrong remain unanswered. The KSAT Explains team and the Defenders have been closely following the fallout of the storm. We take a look at four things we've learned so far.

‘Texas Power Grid Failure: What Went Wrong,’ a KSAT 12 investigative special

Airing at 9 p.m. Tuesday, Aug. 17: A special collaboration between KSAT Explains and the Defenders

CPS Energy issues high energy demand alert for Aug. 11

Tips to help reduce demand on the energy grid (and save money!)

CPS Energy issues high energy demand alert for Aug. 10; asks San Antonio residents to conserve

Tips to help reduce demand on the energy grid (and save money!)

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