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San Antonio DPS offices reopen with limited services

South, Central Texas offices will reopen May 29

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SAN ANTONIO – Texas Department of Public Safety offices in San Antonio will reopen Friday with limited services.

Services will be available by appointment only and are currently limited to customers seeking a first-time Texas driver’s license, commercial driver license, learner license or identification card, or anyone needing to take a driving test.

Gov. Greg Abbott said the Texas DPS will open offices in four phases, starting May 26 with offices in the Northwest and West Texas regions.

DPS offices in South and Central Texas will reopen May 29 but customers can already start scheduling appointments online.

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“If your Texas DL, ID, CLP, CDL card or EIC expires on or after March 13, 2020, you are granted a waiver for the expiration date for 60 days after the Department provides further public notice that normal operations have resumed,” according to the DPS website.

As driver's license offices begin their phased reopening, services will be limited to customers with appointments only
As driver's license offices begin their phased reopening, services will be limited to customers with appointments only (Texas DPS)

Normal operations have not yet resumed, which means the 60-day period has yet to begin.

DPS offices in North and Southeast Texas regions are scheduled to reopen June 3 and will begin taking appointments May 29 at 1 p.m.

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A news release from Texas DPS said that customers can expect to be able to schedule an appointment for all driver’s license transactions by midsummer, but an official date has not been announced.

DPS officials said the following safety measures will be in place as DL offices reopen:

  • All staff members and customers who are taking a driving test will be required to wear face masks or facial coverings.
  • Every person (staff members and customers) will be screened for symptoms prior to coming into a DL office; this includes having their temperature checked.
  • Customers may be asked to reschedule their appointment if they do not pass the safety screening.
  • Only actual customers will be allowed into DL offices. This will help limit capacity and ensure everyone can maintain a safe social distance. Exceptions include: persons needing ADA accommodations; elderly persons; parents with small children; and parents and legal guardians needed to complete a transaction.
  • DPS staff will sanitize workstations and equipment between each customer transaction.
  • Eye examinations will no longer require physical contact with an eye testing machine.
  • Customers must pay with a credit card, check or money order. NO CASH PAYMENTS

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