SAN ANTONIO – The San Antonio Water System has issued a warning to its customers on a possible scam.
The utility company said it has received reports of customers getting phone calls and door-to-door inquiries from people alleging to be with SAWS.
SAWS said the scammers have tried to get money from customers or access their homes.
The company issued the following warnings:
If you are being contacted by phone, the call should display as being from the San Antonio Water System. Phone call collection is a last measure to avoid water cut off.
If someone claiming to be a SAWS employee comes to your door, check their ID. They should be wearing a badge with the SAWS logo on it.
Most field employees wear blue-collared shirts or T-shirts with the SAWS logo and never collect money in the field. SAWS vehicles are white with a company logo on the door.
If you have any question or concerns, contact SAWS at 704-SAWS, or if you feel you may be in danger, call 911.