SAN ANTONIO – If you get a call from a City of San Antonio department asking for payment or a money transfer, hold the phone. It’s a scam.
City officials said Friday they’ve received reports of residents getting calls from scammers who are “spoofing” phone numbers from city departments.
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“Remember, the City of San Antonio will never ask you for payment via a phone call or to transfer money to a certain account,” city officials said in a statement.
“Spoofing” means the phone number will appear legitimate on the caller ID, even though it may be coming from a scam caller.
“Scammers often employ neighbor spoofing, making it appear as if the call is coming from a local number, or they may spoof a number associated with a trusted company or government agency. Their goal is to deceive unsuspecting individuals into providing sensitive personal information or swindling them out of their hard-earned money,” city officials said.
If you receive one of these scam calls, contact San Antonio Police Department’s non-emergency number at 210-207-7273 to file a report.
You can learn more about these scams on the Federal Trade Commission (FTC) website.