Some homeowners wonder if newly installed water meters are responsible for their unusually high water bills.

The head of San Antonio Water System (SAWS) told KSAT that systems are in place to protect the city’s water supply after the Texas Commission on Environmental Quality (TCEQ) gave the green light for Guajolote Ranch, a controversial development in northwest Bexar County.

The Edwards Aquifer has had a rough year. As of Friday morning, the J-17 well reported a measurement of 625.4′ and falling.

The San Antonio Water System says relocating a chilled water plant in downtown to make room for Project Marvel could cost more than $200 million. But it won’t be its regular customers, who are already facing a rate increase, who'd have to carry that water.

San Antonio Water System has placed its first municipal utility lien on an apartment complex that has failed to pay an overdue balance for water and sewer services, according to a news release.

San Antonio Water System has ended its recommended planting pause, and customers can receive up to $500 in coupons for fall gardening.

The San Antonio Water System (SAWS) plans to propose increasing rates for residents for the first time since January 2020.

San Antonio Water System is providing residents a fun way to cool off for the end of summer.

The San Antonio Water System men’s pipe tapping team recently brought home a national championship.

The San Antonio Water System is repairing a water main break on the North Side.

The collapse of a sewer line caused wastewater to spill into a creek on the Northeast Side, the San Antonio Water System said.

The San Antonio Water System (SAWS) has released a children’s book detailing the true story of Pipa, a puppy rescued from a sewer line in 2023.

San Antonio Water System crews fixed a broken water line on a U.S. Highway 90 access road on Tuesday, but its grand reopening arrived on Thursday afternoon.

San Antonio Water System crews are working to fix a sinkhole near Thomas Jefferson High School.

The City of San Antonio and San Antonio Water System (SAWS) are considering a plan to keep both the water and money for bills flowing at apartment complexes with large overdue balances.

The San Antonio Water System (SAWS) is holding a free event on Saturday that will feature speaker sessions on gardening and how to be mindful about water use.

Crews with San Antonio Water System are working to repair a pipe leak on the North Side.

Four years later, even the memory of the February 2021 freeze can be chilly.

Thousands of San Antonio Water System customers have been notified about possible lead in their water pipes, depending on the age of their homes.

The San Antonio Water System has already installed digital meters that can monitor hourly water usage for nearly half of its customers.

A water main break on Broadway St. is effecting UIW and the San Antonio Zoo.

The San Antonio Water System (SAWS) will conduct free line service inspections to identify lead and galvanized water lines on the same day President Biden set a 10-year deadline for cities to replace the piping.

San Antonio Water System crews were sent to clean up a sewer spill in the Northwest Side on Friday afternoon.

The Bexar County Medical Examiner has identified a man’s body found floating inside a water diversion tank at a SAWS treatment plant.

San Antonio Water System officials are working to restore pressures following a water main break.

A damaged sewer main prompted the spill, which dumped an estimated 50,000 gallons of domestic wastewater, potentially affecting the nearby Zarzamora Creek, according to a notice from the Texas Commission on Environmental Quality (TCEQ).

Over the last two months, SAWS has either shut off or threatened to shut off water services at some local apartment complexes.

People complained of water outages, low water pressure, and traffic problems after an underground water main on SE Military broke. It also caused part of a sidewalk to crumble.

The water break caused a sidewalk to collapse near Southeast Military and South Presa.

The water utility said this comes after thousands of dollars in unpaid bills.

KSAT Explains takes a closer look at how much of these chemicals can be in our drinking water and what San Antonio Water System and the Edwards Aquifer Authority found when testing for those chemicals.

The lost water costs the cities millions and heightens the state’s water supply challenges.

San Antonio Water System customers are now under newly established Stage 3 watering rules, the utility announced Tuesday.

Higher fines and a new surcharge for heavy water users are among the new proposed drought rules up for a vote before the San Antonio City Council on Thursday.

San Antonio Water System officials are hoping the city council approves new drought rules, which the city-owned utility says could help stave off harsher conservation measures.

San Antonio Water System expects it will end up repairing the “same or more” leaks as last year when it broke its own record.

San Antonio Water System trustees approved big changes to rules for how customers can water their lawns and how they’re punished for heavy water use during drought periods.

San Antonio Water System President and CEO Robert Puente will get a $133,254 bonus for his performance at the city-owned utility in 2023.

The San Antonio Water System is considering big changes to its rules for how its customers can water their lawns and how they’re punished for heavy water use during drought periods.

The first 1,000 people to attend San Antonio Water System’s annual ‘Spring Bloom’ event can receive a free plant! SAWS’ Spring Bloom event takes place on Saturday, March 9, from 9 a.m. to 1 p.m. at 2800 U.S. Highway 281 N.

The City of San Antonio, San Antonio Water System and more than 80 parties are joining the effort to stop the Texas Commission on Environmental Quality from allowing wastewater to be dumped into a local creek.

After years of fearing the rain, homeowners in a far north Bexar County neighborhood left the Bexar County Courthouse smiling.

Fire crews say they had to rely on water already on their trucks when they were battling a raging house fire Monday morning. They say the water pressure of the nearby fire hydrants was too low for them to use.

A puppy, dubbed "Pipa" fell into a residential clean-out valve and had to be gently nudged to safety for 200 feet by a SAWS team.

San Antonio Water System announced Friday the promotion of the first Hispanic woman to the role of Executive Vice President/Chief Operating Officer

San Antonio Water System officials are attributing the hundreds of water main breaks the utility has seen this summer to record pumping amid high demand for water.

A water main break on the county’s Northeast Side left a bus with students aboard stuck in a collapsed trench Monday afternoon, according to officials.

The San Antonio Fire Department said weak water pressure from nearby fire hydrants complicated firefighting efforts at the Frederick Apartments Sunday night.

San Antonio Water System crews worked overnight to fix a water main break on the city’s Northwest Side.

Comal Springs is one of the most prolific springs in Texas. It's only stopped flowing once before. Could it happen again?

San Antonio Water System crews are working to restore water service to several businesses that lost it after a local contractor’s work went awry, according to SAWS officials.

The San Antonio Water System has rented four portable HVAC units to help keep its field crews cool amid triple-digit temperatures.

San Antonio Water System is offering coupons for plants as part of the WaterSaver Program.

A messy situation is over for a West Side neighborhood after San Antonio Water System crews fixed a major water main break.

Many SAWS customers have been sharing their concerns and questions about a fee that appeared on their water bills last month.

San Antonio Water System’s annual Spring Bloom event is returning after a three year hiatus and that means free plants for gardeners.

San Antonio Water System is looking to fill a multitude of positions at its job fair this weekend.

The San Antonio Water System will replace pipe along the entire stretch of a Castle Hills street after six leaks in front of the same woman’s home since 2020.

San Antonio Water System officials have denied a damage claim filed by a Castle Hills homeowner, despite the same water pipe bursting over and over again in the woman’s front yard.

The Public Works Department and San Antonio Water System have given conflicting timelines on why a $972,000 road repair project in an east San Antonio neighborhood was interrupted earlier this year to make way for the installation of a new water main.

With freezing temperatures nearing, the San Antonio Water System is urging customers to prepare their homes now. Your KSAT Weather Authority is expecting arctic cold air to make its way into San Antonio on Thursday afternoon.

Where does the water for San Antonio, which sits on the edge of the Chihuahuan Desert, come from? KSAT Explains.

Crews with the San Antonio Water System are working to clean up a sewer spill on the Southwest Side.

Four of five residential San Antonio Water System customers could see their monthly bills drop under a new, proposed rate structure, though it would also mean higher bills for nearly all business and apartment complexes.

A year-and-a-half after faucets around Bexar County ran dry during the 2021 February Freeze, the San Antonio Water System has a $202 million plan to keep the water flowing should it happen again, and the utility is teaming up with CPS Energy for part of it.

The San Antonio Water System is dealing with a record-breaking year of water main breaks. The unprecedented year has wait times for repairs taking longer than what customers would like.

The massive North East side campus, which includes eight manufacturing facilities, topped the list of commercial users of water during the 12-month period by a wide margin.

The Business Journal obtained records from SAWS that show information about the highest users of potable water, providing insight into how much water these massive businesses and institutions use.

Rain is in the forecast across much of the state. But it won’t be enough to reverse the drought that has gripped Texas since last fall.

With no foreseeable outdoor watering changes in sight, San Antonio Water System is reminding customers that Stage 2 watering rules still apply.

Officials with the City of San Antonio, CPS Energy, SAWS and VIA held a briefing Monday about coordinated efforts to keep people safe in the extreme heat.

Crews with the Texas Department of Transportation and San Antonio Water System are working to repair a Southwest Side street due to a sinkhole.

A blocked sewer line has caused a sewer spill on the city’s far Northwest Side. Now, San Antonio Water System crews are working to clean up the site.

San Antonio Water System is offering coupons to customers as part of the WaterSaver Program.

San Antonio Water System officials said they are ready for winter weather after making “extensive preparations” in the past year.

An active robocall scam is targeting customers of the San Antonio Water System, according to SAWS officials.

All hands are on deck Thursday at the Bexar County Emergency Operations Center as they prepared for winter weather.

San Antonio Water System has launched a webpage that helps customers to prepare for emergencies that might affect their water services.

A raw, untreated water sample from a well on San Antonio's Northside during standard water quality sampling indicated the presence of E. coli bacteria, according to San Antonio Water System.

Water from a far West Side well has tested positive for E. coli bacteria, according to the San Antonio Water System.

The San Antonio Water System will install new electronic meters for customers over the next few years in order to help them better understand and control their water use, the utility said.

The San Antonio Water System announced a boil water notice Sunday afternoon for 700 homes and businesses west of I-10.

The City of San Antonio is considering using a $30 million chunk of the federal money it received from the American Rescue Plan Act to help pay off or pay down the overdue utility bills of struggling San Antonio residents.

San Antonio Water System crews responded to a a sewer spill that occurred at West Military Drive and Leon Creek, according to the San Antonio Water System.

A cleanup is underway on the city’s West Side following a sewer spill from recent heavy rainstorms, according to the San Antonio Water System.

San Antonio Water System is set to resume water shutoffs after a year and a half.

A moratorium on shutting off water due to lack of payment is coming to an end in San Antonio in October.

Crews responded to a sewer spill on Swiss Oaks Drive caused by recent rains "inundating sewer lines in the area," according to San Antonio Water System.

A representative from SAWS stated that their W-6 project at Highway 90 and Leon Creek was inundated by the Leon Creek floodwaters, filling the project pit and tunnel.

The City of San Antonio and the San Antonio Water System have lifted Stages 1 and 2 water restrictions effective Thursday.

A sewer spill cleanup is underway on the West Side following Saturday’s heavy rainfall, according to the San Antonio Water System.

SAN ANTONIO – The city of San Antonio and San Antonio Water System will close their bottled and bulk water distribution sites at 5 p.m. on Thursday. According to a news release, the decision to close the sites was made due to lower demand for bottled and bulk water after service was restored to all of San Antonio. The city will continue to provide bottled water delivery to vulnerable residents, including homebound seniors and apartment complexes with no drinking water, through Saturday. “Thanks to their efforts, we were able to distribute more than 500,000 cases of water and provide bulk water to our community.”AdSAWS is accepting applications from customers who need assistance making plumbing repairs to quickly restore service and minimize water loss. They can also get help filing an application by calling 210 233-FIXX (3499) or by emailing to CPR-SA@saws.org.

SAN ANTONIO – The San Antonio Water System Board of Trustees met Tuesday. One of the topics of discussion was how the public utility prepared for and responded to last month’s winter storm. Due to power outages and broken pipes, thousands of San Antonio homes were without running water for days during the week of wintry weather. Those with water were told to boil it for several days following the winter storm. Last week, San Antonio Mayor Ron Nirenberg announced that he would be forming a new committee to discover how the city can better prepare for situations like last week’s winter storm in the future.

SAN ANTONIO – San Antonio Water System is now accepting applications from customers who need help making repairs to broken pipes in order to restore service and minimize water loss after last week’s recent winter storm. The program provides assistance to repair burst pipes that resulted in a loss of water service to the residence or made it necessary to turn off water service to the home. The CPR program, in collaboration with the San Antonio Area Foundation, kicked off with $25,000 in seed money from Wells Fargo and a $250,000 donation from the San Antonio Spurs. To help SAWS provide assistance to as many residents as possible, the utility is asking residents and businesses to make a tax-deductible donation online. As an additional resource, the City of San Antonio has established the Emergency Resource Call Center and website to assist residents affected by the winter storm.

On the afternoon of Feb. 23, 2021, SAWS lifted all Boil Water Notices for customers after last week's winter weather. SAN ANTONIO – All San Antonio Water System customers in San Antonio can now use their tap water without boiling, utility officials announced Tuesday. SAWS’ water status map shows green for all of San Antonio. Here are steps recommended by the CDC following a Boil Water Notice:AdFlush pipes by running each hot and cold water faucet for two minutes. Flush, clean, and sanitize appliances that use tap water (such as ice machine and dishwasher) according to the manufacturer’s instructions.

SAN ANTONIO – Additional areas of San Antonio can now use their tap water without boiling, San Antonio Water System announced Monday. After completing the required water quality sampling, and in consultation with the Texas Commission on Environmental Quality, SAWS scientists determined that additional areas of San Antonio will be released from the boil water notice immediately. SAWS is continuing to test water samples from other pressure zones to release additional areas soon. A map of the areas released from the boil water notice is attached to this release and shown with a green color. The boil water notice remains in effect for all other areas of the city not shown in green on the map.

NEW YORK, NY - MAY 13: Actor Ricardo Chavira attends 2013 NBC Upfront Presentation Red Carpet Event at Radio City Music Hall on May 13, 2013 in New York City. There are still huge chunks of ice inside of pipes, blocking water flow and cracking pipes. Thank you @MySAWS pic.twitter.com/dbw8JEl8CY — Ricardo Chavira (@RicardoAChavira) February 20, 2021“I’ve been without water since Monday,” Chavira said. “There are still huge chunks of ice inside of pipes, blocking water flow and cracking pipes. Large chunks of ice = no water flow,” Chavira said.

SAN ANTONIO – San Antonio Water System CEO Robert Puente is picking up 1,001 lunch tabs for San Antonio residents. Puente is partnering with Lil Jay, Eatmigos, and some San Antonio restaurants. The promotion begins at 11 a.m.🌮Our CEO Robert Puente partnered w/ @llljayofficial, @eatmigos & #satx restaurants to pick up 1,001 lunch tabs today (Sun. This comes one day after San Antonio Mayor Ron Nirenberg did a similar promotion and picked up 1,000 lunch tabs on Saturday. RELATED: Mayor Nirenberg picks up 1,000 lunch tabs for residents on Saturday

SAN ANTONIO – Most areas in the city of San Antonio have had their water restored, according to the San Antonio Water System. SAWS announced Sunday morning that 98% of households have had their water restored, but a few areas still remain without water in the far North and Northwest Sides of town. As of 3:20 p.m. on Sunday, residents in the castle hills are have had their water service restored. Although water may be restored in most areas of the city, there are still plenty of areas that still fall under the active boil water notice that SAWS enacted last week. RELATED: Parts of San Antonio released from boil water notice, SAWS announcesCustomers that are still under the boil notice may not have a lack of water, but have a lack of pressure.

Boil water notice issued as city of Kerrville experiences ‘unprecedented strain’ on water systemSAN ANTONIO – Millions of residents across the state and in the San Antonio region have had to undergo a boil water notice following this week’s winter storm. The Boil Water Notice Rescinded for customers in the Enchanted River Estates water system , Public Water System ID No. Boil Water Notice Rescinded for customers in the River Bend Estates water system , Public Water System ID No. Boil Water Notice Rescinded for customers in the Lake Medina Shores water system, Public Water System ID No. Boil Water Notice Rescinded for customers in the Woodhaven Mobile Home Park water system , Public Water System ID No.